Last updated on
Dec 30, 2025
pdfFiller scores top ratings on review platforms
Phenomenal Customer Service
Due to the pandemic, like a lot of people I was forced to work from home. My employer doesn't adequately support us in this task and so one day as a matter of urgency I started the free pdfFiller trial for a month. I set a reminder to cancel my subscription but I didn't complete the cancellation. When the annual subscription fee was taken from my bank account I was devastated, it's a deduction I couldn't afford and my employer would not reimburse me. The team at pdfFiller were amazing. They ensured I successfully cancelled the subscription and they also processed a refund. The speed of response was phenomenal, their empathy towards someone who genuinely could not afford the subscription was so appreciated. Their customer service is like nothing I have experienced before. Keep up the great work.
I had a very complicated question pertaining to a credit card charge, (I didn't know which account within our company had incurred the charge, and therefore, couldn't track down a receipt) **** helped me reverse engineer the charge to find out where it came from. My company provides Customer Support for the Video Gaming industry, so I know the value of a positive CS experience. Way to Go, ****!
The learning curve is not too steep. I'd feel more confident with it, if there was a way to save the document other than clicking DONE which closes it....it's better than the government forms I've hassled with!
Had a great experience with pdf filler
Had a great experience with pdf filler. Been using it for 3 months without any issues. Will use it again in the future for sure. Recommend
I mislead them on my intentions for the service level that I required. Once I brought it to their attention, I answered 3 questions; and the matter was immediately resolved. Outstanding customer service comms. !!!
It took a like while for me to figure out how to do what I wanted to do. But once I did, I was able to create the doc I needed. The part I liked best was the guidelines to put the fillable boxes in line with the other boxes in the document.
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