Last updated on
Nov 28, 2024
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Initially, I wasn't too sure on how to use the various features and tools available. I took my time to read each area carefully, used the "help" icon. Very pleased with the results of todays work.
I loved using this program and I don't mind (too much) paying for it, but at age 78 I don't fill out enough forms t5o justify the expense of subscribing. What about a per use fee?
I am not very savvy with computers and am trying to learn more everyday. Your system was easy enough where I did not have to call my kids to help me figure it out. Thank you for the simplicity of the web site. It is helping me meet my needs and not be frustrated at the same time. Great feeling to be able to use this web site and get what I need from it. Thanks.
Was a little cumbersome at first, but was able to figure out on own which says a lot about a computer program minus an instruction booklet. Yeah, I'm a little on the geek side.
my experience has been mostly with export documents that need to send to freight forwarders. what I really need is reference for HS codes that are uniform and acceptable and how this system integrates within our network.
Excellent customer service. Keep it up.
Excellent, excellent customer service! I contacted the company because I was charged a subscription fee which I wasn't aware that I had not yet cancelled. The customer service representative called Anna, I believe, immediately informed me that the subscription would be cancelled and an email to that effect was sent to me. I was also informed that my money would be refunded shortly....and indeed, it was returned to my card in 48 hours. Although, I don't have need for their services at this time, I would definitely use them at a later date, should the need arise.
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