Last updated on
Dec 30, 2025
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First time user needed. I needed to use live chat to find the forms I needed for the IRS.The videos were helpful along with the live chat.I can see other instances when this service will be helpful.Great experience.
The forms look much more professional when filled out in this manner, rather than a hand written form. Especially since typewriters are out of date. Thank You
Kara was great at explaining and…
Kara was great at explaining and providing me the info I needed to be successful with the platform.. She saved the day.. Thanks Kara..
cancelled as a gesture of goodwill
I downloaded the software and although it has a lot of good features, I didn't really need it. I thought I had cancelled right then, but I haven't found any more mail from me. Now the annual amount has been debited and I have contacted their support. After I explained that I didn't actually use the software, the subscription contract was subsequently and I was refunded the amount.
I had used a free trial to recomplete a teacher application. However, I ended up cancelling when I didn't find it to be as user friendly as I thought it would be . I was charged when the one-month subscription was up and wrote to let them know I had a snip of my cancelled screen.They were very responsive and I was able to get a full refund. "
I haven't even had a chance to try it…
I haven't even had a chance to try it out yet. I'm already paying for it -- let me use it for a while!!
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