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To Whom It May Concern,
I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond.
I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.
Seems user friendly for the most part. It would be nice if the documents could be automatically opened in Drive without all of the signing in process each time
What do you like best?
able to add text boxes and add information
What do you dislike?
hard to get font size changed and boxes lined up
Recommendations to others considering the product:
very easy to use if you need to edit or add to current pdfs
What problems are you solving with the product? What benefits have you realized?
making insurance certificates for our own insureds so they don't have to wait for us. I can see who they make certificates for and add them to their account
able to add text boxes and add information
What do you dislike?
hard to get font size changed and boxes lined up
Recommendations to others considering the product:
very easy to use if you need to edit or add to current pdfs
What problems are you solving with the product? What benefits have you realized?
making insurance certificates for our own insureds so they don't have to wait for us. I can see who they make certificates for and add them to their account
What do you like best?
The customer support is phenomenal. They always answer quickly and fix whatever issue i have. The actual software does it's supposed to and increases my productivity x10. There are features included to import government forms easily or you can upload your own. The templates are easy to create and to make new documents using.
What do you dislike?
The amount of options can be overwhelming. It seems like the product can do so much and would take a long time to fully understand or use. The speed of the application is actually pretty fast but its not a literal immediate load time.
Recommendations to others considering the product:
Learn to import your forms directly from their bank of existing forms. Be careful when editing fields so that you don't overwrite existing functionality. If you need help don't hesitate to do a live chat and screen share. Their chat agents will fix any issue you have. I've had them help me multiple times.
What problems are you solving with the product? What benefits have you realized?
We use it to fill out government tax forms, specifically form 1098c for our nonprofit organization. The primary benefit is a secure place to share and store all our documents that we can search and edit when we need. This software saves us an immense amount of time. It provides a method to update and edit documents in minutes with recurring pages that would otherwise take 4x times longer fill out and complete. We generally only use this form an IRS form specifically but i can see the use case for many types of companies and situations.
The customer support is phenomenal. They always answer quickly and fix whatever issue i have. The actual software does it's supposed to and increases my productivity x10. There are features included to import government forms easily or you can upload your own. The templates are easy to create and to make new documents using.
What do you dislike?
The amount of options can be overwhelming. It seems like the product can do so much and would take a long time to fully understand or use. The speed of the application is actually pretty fast but its not a literal immediate load time.
Recommendations to others considering the product:
Learn to import your forms directly from their bank of existing forms. Be careful when editing fields so that you don't overwrite existing functionality. If you need help don't hesitate to do a live chat and screen share. Their chat agents will fix any issue you have. I've had them help me multiple times.
What problems are you solving with the product? What benefits have you realized?
We use it to fill out government tax forms, specifically form 1098c for our nonprofit organization. The primary benefit is a secure place to share and store all our documents that we can search and edit when we need. This software saves us an immense amount of time. It provides a method to update and edit documents in minutes with recurring pages that would otherwise take 4x times longer fill out and complete. We generally only use this form an IRS form specifically but i can see the use case for many types of companies and situations.
I was able to edit the pdf…
I was able to edit the pdf appropriately. When I converted to a word document, the places I had checkmarks in the pdf did not align properly in the word document, but that's really the only issue I had.
Fair and excellent experience
I did not manage to effectively cancel my subscription during the trial period but pdfFiller did refund me the license fee with no problem at all
I had an wonderful experience and…
I had an wonderful experience and whatever I initially thought it is far more better than that.I congratulate entire team for this excellent site.
Works perfectly.
I like this app and after looking at several similar app. I choose this one. Its so powerful and helped me to do my task with out too much effort.
I tried the software and then cancelled…
I tried the software and then cancelled it. For me it was too challenging to use. However they still charged my account for a year up front. I didn't authorize that. I called and requested a refund and they gave one right away, so they said. It was just today I requested a refund so I will check my account in a few days to see if they actually sent it. If you don't see a complaint from me here on Trust Pilot then PDFFiller honored my request. My name is MarioV.