Last updated on
Dec 10, 2025
pdfFiller scores top ratings on review platforms
I need to know more about how to use PDFFiller before I can give it a 5 star rating. Please let me know when the next webinar is scheduled so that I can attend.
honestly was harder to understand the first time, but I came back a few weeks later and in just that time it had become much more intuitive and to me seems to flow perfectly!
What do you like best?
Easy to use, anyone who I've sent a file has had no issues receiving and downloading. Some of them have told me they've gone on to use the product regularly themselves.
What do you dislike?
Nothing to do with pdffiller, but I sometimes forget to set up the files I'm uploading in the right folders. That's on me.
What problems are you solving with the product? What benefits have you realized?
Under the 'documents' tab, the 2 columns on the right could be made more distinctly different from each other to denote they are in fact different. They are just two shades of gray and not that different in tone.
Easy to use, anyone who I've sent a file has had no issues receiving and downloading. Some of them have told me they've gone on to use the product regularly themselves.
What do you dislike?
Nothing to do with pdffiller, but I sometimes forget to set up the files I'm uploading in the right folders. That's on me.
What problems are you solving with the product? What benefits have you realized?
Under the 'documents' tab, the 2 columns on the right could be made more distinctly different from each other to denote they are in fact different. They are just two shades of gray and not that different in tone.
PDFfiller is a GREAT program with INCREDIBLE customer service!
PDFfiller is a GREAT program! It is very easy to use. It helped me tremendously when I had a project and needed to fill out literally hundreds of documents online. The program worked very well, was incredibly responsive, & even kept all of my documents for easy access as well. Most importantly, however, is that they have absolutely INCREDIBLE customer service! I used the chat feature and it was totally painless and even enjoyable. I was treated very well by the chat rep (Paul)! I am a single mother who is trying to start a small business with VERY limited funds. I meant to cancel my plan before my 30-day trial was over. Like so many other times in my hectic life, I guess I forgot! I was quite anxious about it as many companies charge high cancelation fees if you fail to cancel during the trial. There was no need to worry though. I simply logged into my account and then I saw the chat feature. I chose to use it even though I was hesitant to do so (many companies do not provide very good customer service through chat). The response time was extremely fast. I asked to cancel my membership and he replied right away that he would do that for me. Here is the best part, he then proceeded to ASK me if I would like a refund as well!! Now that is WONDERFUL CUSTOMER SERVICE!! Thanks so much, PDFfiller & Paul! I will definitely use them in the future and recommend them to my family and friends. You just do not see that level of customer care combined with great products anymore. I was quite impressed!
I am a relatively new user to pdffiller, but have found the platform user friendly and does exactly what I need it to. Helping me modernise a lot of statutory requirements for e-signatures and template creations.
When I experienced issues loading documents due to permissions through my work network, the support team at pdffiller responded quickly and continued assisting myself and co-ordinated with my employers IT support function to resolve it within 24 hours, allowing me to get on with my job.
Very good service
Very good service. I used it once to fix my resume and forgot to cancel. Accidentally subscribed for an annual subscription so was shocked to see $321 come out of my account. That was all the money I had. I got in touch with the customer support team and they refunded the money and cancelled my subscription immediately. 10* customer service - love you PDFFiller!
Watch pdfFiller eSignatures in action
Check out a quick video tutorial that shows how to create and place your signature or send a document for signing.