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Getting acquainted with it. Pretty good. Would be a big help to be able to copy and paste whole cell entry(e.g., multiple-line entry within a cell) into another cell. Also, clumsy toggling between a p.1 and p.2 of a device - several interruptions to tell me the document was being edited.
Richard E H
To Whom It May Concern, I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond. I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.
Jessica N
I was very impressed with all the option that were readily available to me. The library was amazing, and aside from business I found things for my children, as well.
Leslie G
This app was user friendly and able to… This app was user friendly and able to change any part of a downloaded document, Email it directly and I was extremely satisfied.
Deidra Alldredge
I absolutely love the forms i can find in the library that are so useful to everyday life. It is incredibly easy to navigate fill in the fields and just print.
Tricia No R
It's very easy to use. Also the customer service is exceptional. Very responsive to My questions. When I decided I didn't need it anymore, they processed my cancellation quickly and easily.
Marcella D
What do you like best? I love the fact documents may be completed and signed electronically without the need to print, scan, and attach anything. It's so much easier, cleaner, and more secure! What do you dislike? The only issue I have had, which could certainly be user error, is that one of the links to an informational PDF (it's a read-only document) sometimes stops working. I am made aware of this when I send the link to someone new and the person responds to say an error message appears upon clicking. I have no idea why this happens and it's always associated with this particular document. What problems are you solving with the product? What benefits have you realized? Per my comments in response to what I like best, using this tool prevents the need for recipients to print, complete by hand, scan, then attach documents to an email. It's also a more professional-looking and more secure approach to document sharing.
Administrator in Management Consulting
Reasonable but not fantastic Pretty decent, I'm not sure it's the best PDF software available, but it's not bad and can complete most tasks you'd ask of it. The software works for the most part well and allows the signing and creation of forms, handy for mild administrative use. Support seems limited to live chat only, which is a bit of pain if something goes wrong. It could also do with a mobile app which I don't believe there is currently.
Jack H.
Good editing capabilities (particularly… Good editing capabilities (particularly with additional features like signing).Customer support were very prompt with their response and actions.
Jake Griffin
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