Easy Auto-Renew Subscription Refund Like most sites that offer small services with yearly or monthly subscriptions, you most likely run into the "auto renew subscription" headache. While it is frustrating (as this happened to me with PDFfiller), it is always nice to have a little forgiveness. Before I disputed the transaction with my bank I "calmly" contacted PDFfiller support asking if I could be refunded for this un-consented transaction of $72. It only took 5 mins with customer support to give me a full refund. And for that hasty/easy relief they gave me (as well as a refund with no questions asked) I give them 5 stars. Also, not to mention, it is a great PDF filling software.

Such helpful customer support This is a great product but I only needed it for a short while, (1 day) but forgot to cancel my free trial, contacted customer support and they arranged for a refund right away, so very helpful.

I was surprised I still have to hand… I was surprised I still have to hand write a form to send to IRS - I thought this would take care of it for me. Or did I miss something.

Slight misunderstanding promptly resolved There was initially a slight misunderstanding, however, I was lucky enough to get Dee again when I reopened the chat. She had thought that I just wanted my subscriptions automatic payments cancelled. Really I wanted the payment stopped and the subscription cancelled. Thankfully she worked up until the last minutes of her shift to help me. She was excellent help!

Daniel I was disappointed to find that PDF filler had automatically charged me for a subscription I did not agree to. I felt very stressed when I saw the sum of money that had left my account this morning. I contacted the helpline via the chat service they offer on their website and I spoke to daniel. He was extremely efficient in his help and immediately refunded my payment and canceled my subscription. I would like to leave a 5 star review for the customer service I received despite my initial disappointment in PDF filler.