Last updated on
Dec 30, 2025
pdfFiller scores top ratings on review platforms
The forms are good but they would be much better if the user could "snap to" the proper location when typing into a box. Without a "snap to" type guide it is difficult to place the cursor in the correct location within a box and especially difficult to get columns to line up.
PLEASE FIX YOUR PRICING PAGE MAKE IT CLEAR THAT MONTHLY SUBSCRIPTION IS AVAILABLE ONLY IN THE MONTHLY PRICING PAGE NOT COMBINED WITH THE ANNUAL PRICING PAGE IT MAY GET CONFUSING FOR CUSTOMERS!
It's easy and I use it for billing for my private practice. There was a recent change in the function of the program that you have that has caused me extra time. I used to be able to look up my form by name using the little magnifying glass and then when I found it, click on the form, and then click on the copy icon. The copy icon isn't present anymore when I look up the form by name, so I instead have to scroll back through all of my forms and it takes a lot longer. If I could still look up by name and then copy the form once I found it that way it would be great. I used to be able to do that until the recent formatting changes.
Amazing Customer Service
While I was reviewing a couple of unauthorized charges on my PayPal account I noticed they were from PDF filler. Upon further investigation as to what PDF filler is, I realized that this was due to something a professor from a course I had taken last year had required the class to use to complete an assignment. He assured us that though we may need to put in our personal information, the service we were using would be "free". I did not realize that “free” was then turned into a renewable purchase fee. I contacted PDF filler to dispute the charges and explained what had happened. This company responded to my email with genuine kindness within a couple of hours to assist me with providing a refund upon receipt of a response providing verification information. I emailed them the information and again, within a couple of hours, I received a response that I had been refunded the fee. I appreciate how professional, considerate, and amazingly responsive this company has been- the whole process was quick and painless and I will certainly consider using PDF Filler in the future should I need such a service!!
My expectations were actually exceeded.
At first, I was overwhelmed by the many functionalities of the site but in a few minutes I got a hang of it. It's actually easy to use and quite handy to say the least. Well done!
Great customer service. My Employer needed a form off their website, and he had signed up for the subscription, the following month his credit card **** was almost a thousand dollars- so, myself, the office manager, I knew my boss only needed the one form he went on the website for, I went on the site,started talking to a live help agent, (very nice and helpful) I explained the situation, was asked basic information, and was told within 5 to 7 days the refund would be back to my boss's institution. Without any issues, or problems. This company is very helpful and has GREAT Customer Service! 5 stars plus! thank you!
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