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Anne in customer support was outstanding, she was patient, calm, informative and extremely helpful. I had lost work that I had spent hours on and couldnt find what I had done wrong, Anne patiently worked through it with me and I found the document, without her I would have cried, literally, as I had worked the whole of the night on the document and it looked like i had lost it all. Anne should be commended for her high level customer service. She is a definate asset to your organisation.
Eileen L
Very easy to use. Great for completing Government forms. Minor mistakes easily corrected and the end result is much neater and legible. Saves time and paper by not having to print forms, complete them manually then scan the completed form.
Robert C
After contacting customer support, I was told that certain web browsers are more compatible than others in completing forms. Once I changed from Mozilla Firefox to Chrome, I was able to complete all fields of the form without problems. But it would have been helpful to publicize this information on your website so that much time was not wasted.
Robert W W
What do you like best?
I mainly use PDFFiller to fill out and sign forms. The auto-alignment tool for text blocks is very useful. I found the PDF to Word conversion procedure very powerful.
What do you dislike?
The limit in the number of pages and the size of the PDF file often forces me to divide the PDF into several parts before upload.
What problems are you solving with the product? What benefits have you realized?
Form filling and conversion to Word.
Carlo Puglisi
Customer Service Is Great I used this service while at work and as a functional feature it is great, does what one needs it to do. However, as sometimes happens, I needed to charge this to my personal banking account at the time. When I left the company, I contacted their customer services team via their web based chat service and a kind lady named Monica answered my query. She was very helpful, diligent in helping me locate my details, and took her time to reassure me that the service subscription had ended and evening was a-ok. I know if I ever need to use this service I will come back, and part of the reason is because the customer care was absolutely spot on. Would recommend.
Mrs F Williams
Time Saver! Helps me with quickly signing contracts without printing, filling out many forms that I used to hand write. keeps me organized. Saves time and easy to understand, not to complex. I could not find a way to merge multiple PDFs unto one PDF.
Calvin W.
Swift and Polite Service Their response time was incredibly prompt and the quality of their assistance was impressive. Additionally, their staff www very kind throughout the interaction
Joana
Phenomenal Customer Service Due to the pandemic, like a lot of people I was forced to work from home. My employer doesn't adequately support us in this task and so one day as a matter of urgency I started the free pdfFiller trial for a month. I set a reminder to cancel my subscription but I didn't complete the cancellation. When the annual subscription fee was taken from my bank account I was devastated, it's a deduction I couldn't afford and my employer would not reimburse me. The team at pdfFiller were amazing. They ensured I successfully cancelled the subscription and they also processed a refund. The speed of response was phenomenal, their empathy towards someone who genuinely could not afford the subscription was so appreciated. Their customer service is like nothing I have experienced before. Keep up the great work.
Deirdre Montgomery
The formatting on this website isn’t… The formatting on this website isn’t good. The page doesn’t load properly, which doesn’t allow you to find the options to cancel your subscription before charging you. Luckily, in the support chat, Thomas was very helpful and understanding.
Jessica Fuller
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