Last updated on
Dec 30, 2025
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At first, I didn't understand what I needed to do first. I filled out the form I pulled up and then
submitted it, but was sent to a page to choose which plan I wanted. When I realized I needed to
choose a plan, I chose one, but then I had to fill out the form all over again! Then I submitted it, but
the form again, but it wouldn't appear on my list of filled forms. My list only lhad a previous form from 7/15/2015. I chatted with a representative and she helped me get my second version on my list.
This rep was extremely patient and nice, and did all she could to help me. I'm very happy I spoke with her.
I like it but only need to fill in a few forms a year so it's not cost efficient for me. I would pay if the pricing were different. Instead I'll just unsubscribe.
Saving A File After Editing It As Another File
The assistant was very attentive to what my needs were and helped me resolve the problem very easily.
Fairly easy to navigate
Fairly easy to navigate. Text does not always line up exactly right, but close enough to make the document readable. Overall, very pleased with the service.
Appreciate to keep the pricing say…
Appreciate to keep the pricing say within $10 and max of say 10 docs instead of $20 per month. No contract please
Fairly easy to use
Fairly easy to use. Would like to combine 2 or more docs into one file so I can fax as a group. I'm sure that's an option; but haven't found it yet...still new at this.
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