I'm sure the service is extremely useful to the computer literates, but I'm not one of them. Although it's not rocket science, I'm old fashioned and was hoping to talk to someone and walk me through it over the phone. Not a bad experience though...

I wish I knew how to use it better, I need to send it to my car insurance company and I don't know how to send it effectively. I am interested in learning more.

This statement is still true (I am still using the trial version, so I haven't had enough time using it yet). I am also new to my position; therefore, it will take time, before I know of the various ways that I could utilize this software. My new employer is still using typewriters for several forms, which made me research fillable forms online.