Last updated on
Dec 10, 2025
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Outstanding Online Support
I have used Pdffiller for the past 4 years to file tax returns for an investment group with over 40 members. I made an error when creating my template and when I went to print the 40 documents an erroneous number was appearing, the result of my error in creating the document. Fortunately Pdffiller has an online support staff. So many online companies require you to submit a ticket and then promise a 24 to 48 hour response time. Pdffiller offers that option but they have an outstanding online chat support. I had the benefit of working with Ryan and got access to him immediately upon opening up the online chat support. This was in the evening but Ryan thoroughly researched and tested my issue. Sadly the only option that appeared to be the answer was to create a new set of 40 documents which Ryan was willing to teach me how to create the docs in way that would avoid this error. When I expressed my issue with not having another 6 hours to re-create my work, Ryan persisted in finding a work around that was very creative and saved me from over six hours of new work!!! Needless to say I was ecstatic!!! Thank you Pdffiller for not only a great product but an online support staff that truly cares about helping customers get the results they require!!
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I signed up for the $1 trial but did not want the 1 year subscription -- refunded in two days!
I signed up for the $1 trial but did not use it for whatever reason. I have adobe DCF but used PDF filler one time to check it out or whatever. In any case, one month later I get hit with the $102.10 one year subscription charge I didn't see coming. I call expecting to be on hold for two hours.. but .. no... about a few minutes on hold and they refunded the whole thing.. refund hit in two days. So, I believe they should be applauded for that. I'm sure some people love it and go for the subscription. But it's really nice to know they're actually honest and refund the money if you ask.
Though you have a great product, I no longer needed it.I had thought I had cancelled before the free trial was up, but, apparently, I had not. So, I asked for help to cancel and get a refund. It was done within a half an hour! Great Service!
I had to fill an application and I really loved being able to type my thoughts. The other features seem great too, like the circle for multiple choice questions was cool too.
This is very useful to me as I do not…
This is very useful to me as I do not have printer at home and I needed to get my documents signed quickly. I am very happy with the service.
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