Excellent product but my learning curve is quite steep. I am not familiar with a lot of things younger users are familiar with. Leads to a lot of fumbling around, but the on-line service chats were very helpful.

It's not as intuitive as I hoped to use the mobile apps, and it seems there are many steps to doing the main process which led me to purchase PSF filler--uploading and emailing HIPAA related documents that I've photographed. I'm sure there'll be a learning curve, however, so I am still hopeful. With two helpful and timely chat guidance, I was able to resolve my problems with scanning and uploading photographed documents quickly. I still wish the mobile app allowed me to rename the document so that I wouldn't have to fiddle with it later in the browser app, but am happy with many other features at this point.

It was a little difficult to navigate at first, but has allowed me to begin to file paper claims with insurance companies for a small medical company. Help was quick when I asked. Alignment is a little off, but it gave me a good, cheap start.

Due to mental illness I have severe limitations with sequencing, prioritizing, staying on track, paying attention to detail, and decreased information processing speed, just to name a few. I usually need more time to process instructions So when I first started playing/exploring this application I was really intimidated. I thought I was going to have to cancel the the trial, give up and cancel but to my surprise I'm starting to get the hang of things and I think I really like it. The capabilities of this application seam endless. I'm actually quite amazed I've never seen anything like it. Hopefully after watching a few webinars/training sessions I'll be able to learn even more. I'm excited and even more motivated because results I have exceeded my expectations.