Though perhaps a bit expensive, PDFfiller.com is extremely well-designed, feature-rich and easy to use. While I have no complaints about the basic product, I was bothered by design feature that seemed to insist that I enroll in a more expensive tier of service without giving me the chance to opt out or cancel. Any popup page that requires a user to select - and pay for! - a more expensive service level should always include "close" and "cancel" options. While I'm still a bit troubled by this aspect of PDFfiller's site design, when I raised the issue with your support staff, Ellilou Ilano quickly responded and helped resolve my problem.

I found PDF filler to be very helpful, however there was a bit of confusion with the cost of the account account. I I thought that I would be getting charged $6 dollars per month however my bank account was charged $72 dollars for an entire years subscription. I do not fill out enough documents to make a years subscription worthwhile. If that is the case, I think the website should give you the option of a 30 day trial period, and then give you the option of committing to a 1 year subscription. Otherwise, be more clear that you all are charging the entire $72 as oppose to the $6 per month. I have since canceled my subscription and I do not intend to use the website any longer. I would definitely like a refund effective immediately.

It beats my hand writing. I would be nice if it did the calculations also. But you can't have everything. I'll probably be only using this for my state tax. There on line program stinks.