It is a challenge to adapt to different methods in so many computer programs factoring in hardware and software and my limited patience. As with many other computer related things we need to keep trying. I am not used to doing things a certain way which may work wonderfully for others and they can't understand my way.

On a day that I was going to really need my PDFfiller, the service was interrupted. My auto renewal had frozen up somehow and I couldn't access the service I was paying for. I immediately contacted customer service and notified them of the issue. To say that they went right into action to fix my problem would be an understatement. PDFfiller - you're service is great. You're customer service is AWESOME. Thank you for not only addressing my issue quickly and efficiently but for going above and beyond to make up for the inconvenience to me.

It is intuitive, easy to use, provides adequate help for new users requiring guidance, and provides flexible outlets for PDF use. On the down side, I do not require a secure connection for my PDF work, and the lag in loading and saving my changes & files is distracting and unpleasant.