Last updated on
Dec 10, 2025
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To Whom It May Concern,
I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond.
I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.
First time using PDFfiller. When I copy and past to make a document I would like to change the font color from black and blue or another color. Other than that, like the service
extremely convenient and fairly easy to use, but i need to find time to sit down and learn more features other than just filling out forms and signing them. I think the vvalue of a yearly subscription is very good.
I love it
I love it! I am a teacher and due to COVID-19, I have had to learn how to teach online. This program allows me to give feedback directly on the page for each student, as well as create and personalize assignments. It's been a lifesaver!
Amazing value!
I just purchased a subscription to PDFFiller due to being unhappy with a recent upgrade to Adobe's Document Cloud, and I'm absolutely thrilled with it so far, although I have been having some minor challenges. I suspect this is just part of the learning curve, but twice I contacted the online chat support and I am happy to say I was working with actual humans who were clearly native English speakers - a huge time saver when there isn't a language barrier!
The challenges pertain to sharing documents. I was not signed up for the E-Sign upgrade, and shouldn't need to be in order to obtain client signatures, as far as I can tell. However, I don't mind signing up for E-Sign, and because the price is very reasonable, I went ahead and upgraded. I'm not certain what level of security is necessary for my line of work, and there are numerous choices available. Also, I had a problem when asking for phone number authentication, something that apparently can't be used when a document is emailed vs. sending a link. I'm still learning, but this is easily the most user-friendly .pdf system that allows for client signatures AND .pdf creations and edits, all while retaining security measures.
The ease of editing .pdf files and forms.
Challenges with sending files for signature and security options.
Had an unknown charge from pdf filler…
Had an unknown charge from pdf filler on my credit card, contacted them and they were very helpfully clearing up the charge it had been my wife who had subscribed to them but she has since passed away they cancelled subscription and gave full refund
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