Last updated on
Dec 10, 2025
pdfFiller scores top ratings on review platforms
Great Customer Service
I only needed the service for a specific period and thought I cancelled the service, until I was charged. I contacted customer service and gave every possible email address the service could be connected to, so I thought. None of those emails showed service connected to it, so they ended up submitting a trouble ticket. A few days later they contacted me to see if I was connected to another email address, and it was my husband's business, that I never thought about. Even though it automatically renewed, they responded that they would refund the charge.
I always receive excellent customer…
I always receive excellent customer service! any issues or questions I have are always resolved in a professional and timely manner.
Thank you!
I purchased a change to my account in error.
I purchased a change to my account not knowing I was upgrading to a different service, one I didn't need and that I purchased in error. I immediately contacted pdfFiller and spoke to Kara. I explained my situation, and within minutes, she reverted my account back to the basic service and issued me a refund for the difference. She was extremely helpful and I'm extremely satisfied.
Tons of great features to streamline and especially for working with client signatures. Just discovered the document password protection, which is *******. Customer service is very efficient thru the chat.
Super product, it takes but a few minutes to master and then you are off. The ability to change original self-fillable documents is a terrific feature.
I love that pdfFiller.com has a vast selection to search through, although it can be frustrating to find what you are looking for because even when you change the search information, the same ones pull right back up. The price is fair if you use it daily or at least 3 times a week, which I don't but I use it frequently enough since there is no cheaper option than the monthly rate.
Watch pdfFiller eSignatures in action
Check out a quick video tutorial that shows how to create and place your signature or send a document for signing.