Great Customer Service I only needed the service for a specific period and thought I cancelled the service, until I was charged. I contacted customer service and gave every possible email address the service could be connected to, so I thought. None of those emails showed service connected to it, so they ended up submitting a trouble ticket. A few days later they contacted me to see if I was connected to another email address, and it was my husband's business, that I never thought about. Even though it automatically renewed, they responded that they would refund the charge.

I always receive excellent customer… I always receive excellent customer service! any issues or questions I have are always resolved in a professional and timely manner. Thank you!

I purchased a change to my account in error. I purchased a change to my account not knowing I was upgrading to a different service, one I didn't need and that I purchased in error. I immediately contacted pdfFiller and spoke to Kara. I explained my situation, and within minutes, she reverted my account back to the basic service and issued me a refund for the difference. She was extremely helpful and I'm extremely satisfied.