I was very upset that I wasn't told I'd have to pay until after I'd edited a very long file, but customer service gave me 30 days free when I brought this to their attention.

The obne drawback I find is when I am typing into a field there is no auto return and I suddenly am skipping to other fields. However, it is still a pretty good product.

Has many great tools, but a little difficult to navigate, not clear instructions. I am sure I am not utilizing half of the features, it is trial and effort, not all successes, but slowly figuring things out.

I loved using the program. It helped on saving paper while allowing to update documents without having to print, use white out, and scan the updated document. It was really the only feature I used, but i know there was so much more to the program. I would love if they created a pay option that was cheaper than basic or reduced the price of basic for those of us who just need it for one or two functions. It was very easy to use and i wish i needed it for other things. Overall still a great program and i would recommend it to anyone. I am only giving it 4 stars due to me just not needing it for a whole lot.

It has been pretty intuitive. Had some issues with a long 70+ page doc at about page 50 it was going blank. Help chat sorted me out telling me how to delete cache which sorted this.