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So far so good. I like the many options for editing and moving documents and information. The site is fast and I like how you can work on pdfs in so many ways!
walt
This has been a wonderful resource for locating, filling out, filing and printing out documents. I don't understand how to make the most out of the system and wish I could get a little more help (for blondes). But overall, a great experience!
Mary Blyth J
ONLY HAD TO CONTACT SUPPORT ONCE. GREAT FOR ME. I DO WISH THAT YOU COULD FILL AND PRINT W-2 INFOR ABOUT TWO PEOPLE AT A TIME. IT WOULD BE GREAT IF THE IRS WOULD EXCEPT THE W-3 INFO BUT OH WELL GLAD TO HAVE WHAT I DID GET. THANK YOU
LOUISE M
I love the program, would be easier to fill dates on my form if I could type the date without the scrolling box. I also wish it was a smoother flow to save/print and back.
Marilyn
You need t tell people that if they enter numbers with commas, the IRS filing process does not work. After lots of time and trial/error, I stumbled across that as the cause of my problems.
Ike H
My first use of the platform, I needed several chats for assistance. The representatives always were helpful, sometimes researching to find forms that I needed.
Alvin D H
Great Customer Service Great app, but even better customer service. I needed to cancel my membership for financial reasons, but I failed to do so before it renewed and my bank account was drafted. I submitted a request through the website for support and requested a refund. Zoe replied via email within an hour and had already issued the refund. Clearly they care about their customers, provide easy communication options and have fair policies in place.
Courtney Warner
I'm very happy with the mid-priced… I'm very happy with the mid-priced version so far. (However, as Yogi Berra famously said, "It's a bit too early to tell the future.")LOL
Thomas
It was so easy It was so easy! I had to go back a few times to edit some pages of the document, but the process was simple. This was my initial use of the site, and, so far, I'm very pleased.
Carroll E
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