The UI is outstanding and very effortless. Very impressed. My only issue was with advanced features. Would have liked to know ahead of time that they were additional fee. Everything looks included and don't like being told something cost money after the fact. Second, when telling me I had to upgrade to get additional feature, it should show the difference between what I am paying verses the new amount. I was on personal plan ($6) but to get the features I needed it was ($10). It said it was $10 for advanced plan but I didn't know if that meant $10 MORE than I was already paying. I had to open site in incognito mode, look at plans to figure it out... not fun. Lastly, I was trying to send 2 separate PDFs as one doc. It took me a while to figure out where Merge was. I didn't understand why all the options under Actions were greyed out. That was very frustrating and should be improved.

It has made work much easier. In the legal field we deal with a ridiculous amount of documents. Many IRS and government forms require some PDF filler, Adobe Acrobat does not do the job PDF filler can. To be able to access my docs from anywhere is amazing. The email, sign, fax, and all the other features make it actually fun.

I liked that I can type in the blanks for documents , but I only needed it once and I didn't really didn't understand the price I though got it was $6 a month not $72. But the understanding of customer service was great I'm glad I'll be getting my refund. Thank you again. It's a ok service maybe for a business not personal use

It took just seconds to send my agreement for signature. The customer experience inspires confidence in the security of the transaction and gives a good impression of my company. It is far better than the old - email it, print it, sign it, scan it, email it, "did you get it?"- approach.

I am in need of something that doesn't break the bank, is clean, and I can use. I am NOT tech savvy and in real estate. This is a necessity for my everyday work life.