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To Whom It May Concern, I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond. I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.
Jessica N
PDF filler has worked for our business through out the year and would highly recommend it. We mostly use it for fax purposes, but for us that alone is worth what we pay per year.
Jennifer M
What do you like best?
The ability to create a document, upload a document, search and find document files, edit, and then fax or email to anyone anywhere right from the convenience of your laptop anywhere in the world. All documents created are saved in your account for return access, and activities (fax, email and receipts for delivery) are also recorded and saved.
What do you dislike?
So far I have not discovered something I do not like. I have uploaded, created, searched for online documents to use, and both faxed and e-mailed documents without an issue.
What problems are you solving with the product? What benefits have you realized?
Can work and send from home, work, on the road. No need to hunt for a fax service / company; no need to leave where I am at to go fax a document; can work and send documents in the middle of the night right from home or while on the road; have been able to search and find online documents and upload into account for editing use; easy to share documents via PDFiller; you can send documents to anyone with an e-mail address - your recipient does not need to leave their laptop either!
Judy Duncan
Easy to use Easy to use. Has an issue with locating my document on my device when done. Took a few minutes to find it in downloads instead of documents.
Kathleen Roush
It could be a little better if you put hints on tools that explained how to set and adjust them, but only if the person hovers over the tool without clicking it.
Anonymous Customer
this was very helpful making legal forms, a lot of options to navigate. I would definitely recommend this product to others. The price is more than I would like to pay, so I probably will use temporarily but I'm sure I will return.
REBECCA M
So Far, so good! I have only used it a few times, but I LOVE the fact that I can fax items. I would like to learn more as I am sure that there are a ton of things that I can do that I dont even know about!
Saundra J F
Excellent customer service -- quick response time and great problem-solving ability. I found the PDFFiller app itself to be a little cumbersome to use. I'd hoped it would allow me to do what ***** does but for less money, but it was more like *********
Kate B
What do you like best? No more filling in forms with my handwriting. What do you dislike? Nothing really. I have found it be very helpful. Recommendations to others considering the product: Easy to use and affordable. What problems are you solving with the product? What benefits have you realized? A nice looking final document with legible information as opposed to my illegible handwriting. No need for a typewriter to fill in blanks on forms which means more space for other equipment.
Lynn Bottenus
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