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LIKED THE ABILITY TO SAVE AND PRINT BUT IT TOOK SEVERAL TRIAL AND ERROR EXPERIENCES TO FIGURE OUT THE PROCESS. SOMEONE WITH VERY LITTLE COMPUTER EXPERIENCE WOULD FIND THIS FRUSTRATING
BARB J
Amazing Customer Service While I was reviewing a couple of unauthorized charges on my PayPal account I noticed they were from PDF filler. Upon further investigation as to what PDF filler is, I realized that this was due to something a professor from a course I had taken last year had required the class to use to complete an assignment. He assured us that though we may need to put in our personal information, the service we were using would be "free". I did not realize that “free” was then turned into a renewable purchase fee. I contacted PDF filler to dispute the charges and explained what had happened. This company responded to my email with genuine kindness within a couple of hours to assist me with providing a refund upon receipt of a response providing verification information. I emailed them the information and again, within a couple of hours, I received a response that I had been refunded the fee. I appreciate how professional, considerate, and amazingly responsive this company has been- the whole process was quick and painless and I will certainly consider using PDF Filler in the future should I need such a service!!
Lorraine Beyl
Quick to respond to email. Quick to respond to email.Most of the time when you send an email, it goes out and either no response or very delayed response. NOT so with PDFiller, they responded to my question quickly and took care of the issue. I am very happy with the response as well as how efficient they were. We are signed up with them and will be a great customer of theirs.Peter
Peter Grady
It has worked well. Minor issues that were easy for me to figure out. I wish there was a vertical line to assist in lining up edits needed on the documents once in pdffiller. Also it would be convenient to have an all document pagination - or if there is one, ease of finding it.
Kelly
Such helpful customer support This is a great product but I only needed it for a short while, (1 day) but forgot to cancel my free trial, contacted customer support and they arranged for a refund right away, so very helpful.
carolyn Jorissen
I have to do alot of document changes in my scope of work. This was the easiest program I've used in the 28 years I've worked in the corporate world. It's everything I have always wished I had at any given point but all in one pretty little program. Usually, theres always one feature not thought of or you dont have the option for, I didnt feel that at anypoint. In fact, I was pleasantly surprised each time when there it was in all its glory, the key option I needed. Thank you
Matilda the H
I've been using PDFfiller regularly for over 2 years now, and it works wonderfully. I'm able to upload documents, add fillable lines, and get electronic signatures seamlessly. Customer service is also great - prompt and friendly in attending to any questions or issues. Makes running my business that much easier.
Monica K
Great customer service. My Employer needed a form off their website, and he had signed up for the subscription, the following month his credit card **** was almost a thousand dollars- so, myself, the office manager, I knew my boss only needed the one form he went on the website for, I went on the site,started talking to a live help agent, (very nice and helpful) I explained the situation, was asked basic information, and was told within 5 to 7 days the refund would be back to my boss's institution. Without any issues, or problems. This company is very helpful and has GREAT Customer Service! 5 stars plus! thank you!
Susan G
What do you like best? I have not used any other feature but editing the documents. it is so far to my satisfactory What do you dislike? when we need to have more than 2 files on the screen for editing by switching one from another to compare , i ound that i not able to do so, we have to close one and then open another another one, this will course losing the data and takes time ( that could be the possibility that features are there but i don't know how to use it at same time, Recommendations to others considering the product: based on my experience by using it, it is good for editing What problems are you solving with the product? What benefits have you realized? i usually use pdFiller to edit the shipping documents that are not in compliance with requirements that officials need for format of the documents , contents of the documents ,such as some information are missing as the documents
Louis Qu
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