It was confusing. I had sent a rental app to a client and I didn't know where to get the reply. When the customer called me she said she was unable to send it. I eventually found it on the PDF Filler site but couldnt do anything with it. I then realized even though I thought I subscribed, I apparently did not. Found that out when I clicked "done" and suddenly the prices came up. Very confusing way to do business.

This is a really good program this allows me to upload PDF Forms that have auto fill and I can now save them for records I recommend this to anyone filling out ATF forms

Confusing subscription. I don't even know if I ever received the discount for an annual subscription. N-400 form in your library is OUT OF DATE Better way of retrieving password

Need to have more option to edit a document, like Microsoft Word. When editing a document, there needs to be page breaks added. it appears as one long document until you go to turn it into a PDF where it is then broken into pages. It is impossible to get the spacing right since you have to go back and forth with the document.

I did not like the way my card was charged the $120 initial annual fee. I only wanted to pay by month. That was misleading and I did not appreciate it. If your going to offer the monthly plan, offer it, make the wording more clear. don't try and trick people into the yearly plan and make them go through customer service to get the refund. The reason I give four stars is because (1) the customer service rep was so helpful in getting me my refund back and (2) you have an awesome product. It is really working well for me.

Your software is brilliant.If you could lower your price for home users, it is bound to make a big difference for your company. Always remember, "many a drop make an ocean"