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I thought the software was excellent. Did not like the "gimmick" of paying an annual fee in advance, then offering the same service at a huge discount. That makes potential customers feel like smucks.
Deborah M
Too many going back and forth tasks to complete a form. You need to make this more friendly for the user not experienced. Make it like MS Word with what is available from the subscription, as for example: when I needed to use the eraser, it brought me to a screen to purchase to get, even though I have a monthly subscription. Not fair.
Bill J H
Super responsive Have had an account with these guys for a few years now so its about time I did a review. The features are good and I can do all the things I need to edit documents. If something goes wrong they are super responsive and provide fixes/solutions very quickly. Highly recommended.
Mr Darren Beech
Great tools for pdf editing Great tools for pdf editing, very easy to use and the final documents look so professional. Honest company with a good back-office team.
L. Loriel Liao
Kara was great at explaining and… Kara was great at explaining and providing me the info I needed to be successful with the platform.. She saved the day.. Thanks Kara..
angela porter
I lost an edited document due to my mistake I lost an edited document due to my mistake of having two emails with you guys, your service agent support helper Anna was exceptionally patient and accommodating, fast, super reliable and helpful, I had given up in hopes of recovering the doc, and she made it possible, freaken legend she is
carena
Impressive customer service (LIVE support) I did not realise that my free trial expired until I got a charge for the month of December. I contacted 'live support' (which popped in in 20 sec) and Thomas was the most helpful I've ever experienced in customer service. He found out I had 2 accounts and when I explained to him that I actually only used the service once, he promptly offered me refund. I did not even expect one because I honestly thought this is another website that makes money by offering a trial and then charge you once trial is finished (which many of us would forget and only cancel when it is too late). But no, refund is already action, and he also cancelled my account as per my request with no fuss! Thomas, thanks for being extremely prompt and helpful! I will surely use this service next time. Thank you!
customer
What do you like best? THat is Can convert to different formats. What do you dislike? I don't like That you cannot merge pdfs. What problems are you solving with the product? What benefits have you realized? Marketing & remote work
Administrator in Building Materials
I used this one time for squares for a fundraiser and was looking forward to continuing using this service needed for a side job; however, this side job fell through. I thought I had cancelled on March 2, but must have not submitted something. I was charged today. If I could be refunded I would really appreciate it.
Candice S
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