Last updated on
Dec 10, 2025
pdfFiller scores top ratings on review platforms
I received some paperwork that needed to be signed and sent back to sender in a timely manner. PDFfiller was the only way I could do this. I had no access to a printer or fax machine. I'm trying to learn all of the use of the PDFfiller. I am currently trying to learn how to download some of my saved papers and sign them, then send them out. I forgot how I did it yesterday.
Honestly, I used this service for one day. I did the whole hoopla, signing up for the service, getting my PDF's and documents taken care of, then went in to cancel my free trial. Well, something went wrong, and I was charged for a full year that I didn't want. But the reason they get 5 stars instead of zero-- they voided the charge same day that I emailed them. They weren't worried about pinching pennies, they were worried about being a good business and doing the right thing. That's a 10/10 in my book. Honestly, I have them bookmarked on my webpage so that if/when I need their services again, I'll definitely be going back!
I've been using PDFfiller regularly for over 2 years now, and it works wonderfully. I'm able to upload documents, add fillable lines, and get electronic signatures seamlessly. Customer service is also great - prompt and friendly in attending to any questions or issues. Makes running my business that much easier.
Ryan was extremely patient and persistent to solve the issue
Ryan was beyond patient with me to solve my issue. I really felt like he was determined to have me understand the instructions he was giving me towards the solution. He used a few of approaches. One of which was sending me a visual with arrows.....That worked!!!! His patience and persistence is refreshing and truly appreciated.
Creating Policy and procedures
Creating Policy and procedures, I notice spell check had changed a word. PDF Filler prevented the need to recreate the whole document.
Marie from the Customer Support Center worked with me promptly to ensure I received a refund. It is not that I was not satisfied with the program, it provided me with everything I needed to complete my work tasks remotely. However, I am on a limited budget and took advantage of the free trial opportunity. My intention was to cancel my subscription prior to renewal, but unfortunately I experienced a death in the family and was unable to cancel in a timely manner. I noticed the charge on my account today and immediately contacted PDFFiler customer support. Within 10-15 minutes of my request, I received confirmation that I would receive my refund. They were very understanding and accommodating.
Watch pdfFiller eSignatures in action
Check out a quick video tutorial that shows how to create and place your signature or send a document for signing.