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it was easy to type and overwrite, but printing and saving some of the fill blanks were not coming up as what I typed... probably a computer bug issue...
To Whom It May Concern,
I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond.
I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.
UN F'n Believable...this should be locked down and held a secret with me being your last member..It has given me wings to unlimited potential...thanks
Everything has been great, with the exception that it takes a while to open up the documents on mybox. There should be a feature for ''QUICKVIEW" of the document you want to open.
I am having an awesome experience
I am having an awesome experience. I am thankful to this company for providing this service online for small infrequent projects.
I used it for tax documents forgot to…
I used it for tax documents forgot to cancel subscription after use. Got charged 96 dollars and two days later I requested a refund and within seconds had someone helping me and processing my refund. Service is excellent and product is best on the market.
Eliza was a huge blessing to me as she…
Eliza was a huge blessing to me as she was able to expeditiously resolved my concerns. She did it in a very timely manner and with kindness
There are many template options to…
There are many template options to choose from, which is very helpful. PdfFiller is also easy to navigate. I would highly recommend it!
Great app, but even better customer service. I needed to cancel my membership for financial reasons, but I failed to do so before it renewed and my bank account was drafted. I submitted a request through the website for support and requested a refund. *** replied via email within an hour and had already issued the refund. Clearly they care about their customers, provide easy communication options and have fair policies in place.