Document Signing and Editing Issues I just spent about an hour or so with Kara, one of your most helpful and patient online chat professionals. I was in the process of completing a contract and addendums where my Buyer was pressing me. I sent it out to my Seller and the Buyer once and ran into a number of editing and fillable field issues. So I recalled it. Kara took me step by step through each issue and patiently explained everything to me via zoom and screen share. She even went a step further and pointed out some features to me that will help me in the future. Even though I was a bit stressed in trying to get my documents completed, she calmed me down with her knowledge level and patience.I sure hope if I ever need pdfFiller's live chat support again, I'm lucky enough to get Kara again or someone with the same level of expertise. I enjoyed chatting and working with her.Joyce

PDFFILLER PDFFILLER, I have tried many and many have failed, typically to overstate and underdeliver, however. PDFFILLER, is the nerd in the room understated but delivers at every turn. There have been times though that I was sure they misssed something, that is untill I call support and talk about delivery. A product is only as good as the support team behind it. Hours spent trying to figure out this glitch, testing this and testing that, and the support agent just as friendly and helpful at hour three as at hour one, come to find out, it was my network, my VPN and firewall wasn't letting me upload documents, others were good and worked fine. except from my phone. Even then the agent was doing even more testing and providing his findings via screen recordings over email. I was amazed and it wasn't the first time. incredibly knowledgeable and professional. I am not an easy person to please as most software isn't completly vetted before release but PDFFILLER has done their work and worth every penny.