Last updated on
Jan 2, 2026
pdfFiller scores top ratings on review platforms
The complaint has a First Count, Second Count, Third Count and Fourth Count. The form did not allow editing of the formatting to insert space for identifying the "Count" being addressed. Otherwise, the form was fine.
To Whom It May Concern,
I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond.
I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.
i was not happy with the Basic Plan being advertised for $8 per month and then subscribing and it suddenly being $20. I looked at some past notes from Sept. 2020 in my computer and it looks like I joined in Sept. 2020 and discovered the pricing being different than advertised, and I canceled then. Today I needed to sign some project documents and rejoined rather than playing around with a free trial of DocuSign that didn't offer what I wanted for variety in signatures etc. Giving PDF Filler a try. Will call CS to hear what their explanation is regarding what you advertise for $8 per month, only to see it is really $20. Evelyn Basile, Chicago
I had a very complicated question pertaining to a credit card charge, (I didn't know which account within our company had incurred the charge, and therefore, couldn't track down a receipt) **** helped me reverse engineer the charge to find out where it came from. My company provides Customer Support for the Video Gaming industry, so I know the value of a positive CS experience. Way to Go, ****!
I wish after doing a merge
I wish after doing a merge, it would give me the option to save it only in the main documents page, rather than having to download it.
I love the product just don't have the need to justify a full subscription. I enjoyed the trial period and had great Customer Service when needed. Very prompt with replies. I would recommend this product.
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