Last updated on
Dec 30, 2025
pdfFiller scores top ratings on review platforms
To Whom It May Concern,
I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond.
I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.
Functionality
Functionality. But some links could be more clearer. For example, how to delete an entire line from a pdf? I figured it out but took some trial and error.
Just like last year!
I must file my church's taxes for our employees every year. I found this site last year. I love it! I prints the information I need. I can make copies and send it. I could send directly to IRS but chose not to do that route!!
Excellent service
I had signed up and not cancelled the subscription properly, so I was charged for something I will never used. Jumped on chat, which is usually awful, not a bot, a human, who liked my jokes. Refunded no quibble. If I ever need a pdf filler I will definitely sign up.
It works great and I had 1 slight problem
It works great and I had 0 problems until I had to sign up for a subscription before being able to download the very important documents I had started. Would be better to let people know beforehand unless I, myself, didn't see such thing.
What do you like best?
The ease of deleting, adding and reorganizing worksheets in various units of study.
What do you dislike?
Sometimes when having to edit the same PDF to set it up to where there is only one student's report in a PDF at a time. It saved over the original document and I would have to reupload it.
Recommendations to others considering the product:
None, just that it can be a huge time saver for a teacher being able to edit PDFs for the classroom.
What problems are you solving with the product? What benefits have you realized?
The big one has been being able to send individual progress reports to students. Our gradebook system does not save them in separate PDFs, it saves them all in one so being able to use PDF to separate them and save them individually saves me time.
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