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Based on 12500+ reviews
Last updated on Dec 29, 2025

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the user interaction could be a little better, for example I don't like that when I'm on the Mybox tab, once I open a file and close it I keep getting directed to the dashboard. So I have to keep clicking back to the Mybox. Otherwise, great product! :)
Anonymous Customer
But the important thing is they indicate that it is free to use online, but they demand that we subscribe to make a charge, then we do not have the link to cancel
M Santiago
It's probably just me but it's hard to figure out what does what.Also trying to figure out what I can move on a PDF and what I have to erase and fill-in again. Otherwise I think it's one of the best. I should also say seems be working with my Dragon NaturallySpeaking
Gene W
The website said there will be no charge for 30 days but my card got charged 1 dollar. This is clear misleading attitude. I did not find half a star to give.
Anonymous Customer
What do you like best?
The customer support is phenomenal. They always answer quickly and fix whatever issue i have. The actual software does it's supposed to and increases my productivity x10. There are features included to import government forms easily or you can upload your own. The templates are easy to create and to make new documents using.
What do you dislike?
The amount of options can be overwhelming. It seems like the product can do so much and would take a long time to fully understand or use. The speed of the application is actually pretty fast but its not a literal immediate load time.
Recommendations to others considering the product:
Learn to import your forms directly from their bank of existing forms. Be careful when editing fields so that you don't overwrite existing functionality. If you need help don't hesitate to do a live chat and screen share. Their chat agents will fix any issue you have. I've had them help me multiple times.
What problems are you solving with the product? What benefits have you realized?
We use it to fill out government tax forms, specifically form 1098c for our nonprofit organization. The primary benefit is a secure place to share and store all our documents that we can search and edit when we need. This software saves us an immense amount of time. It provides a method to update and edit documents in minutes with recurring pages that would otherwise take 4x times longer fill out and complete. We generally only use this form an IRS form specifically but i can see the use case for many types of companies and situations.
Garrick Crouch
Thank you Roxy I had a problem when the free account rolled automatically to premium. But the account was cancelled and my $96 was repaid without any argument from PDFfiller and back in my account in minutes!
NIGEL
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