Top notch customer support I needed to cancel my account because I didn't realize I had a yearly reoccurring subscription. The support staff was VERY easy to work with. The product itself was great to use for what I needed; it was user friendly even for the not so tech savvy. I was most pleased with how quickly the customer service representatives and support were able to resolve my issues. If I ever need to use this companies product again, I wouldnt hesitate.

Add a one-time use subscription Add a one-time use subscription. I feel this will be beneficial to a lot of your potential customers that do not run a business and may be using this software for personal use. I feel like a one-time 48hr subscription that can be purchased at a low cost would be profitable, especially if it can be repurchased at a later date if the user needs to use the program again. It does not make sense to offer a free 30 trial to users who are not going to use the program for more than 48 hours. I used this for free and you could have made money off of my usage by providing a one-time use subscription. Now, I have to make a new account with a different email if I would like to use your program again because I cannot afford to pay $100.00 for a subscription that I may only use once a year. So, just a suggestion.