Last updated on
Sep 26, 2025
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After contacting customer support, I was told that certain web browsers are more compatible than others in completing forms. Once I changed from Mozilla Firefox to Chrome, I was able to complete all fields of the form without problems. But it would have been helpful to publicize this information on your website so that much time was not wasted.
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John from the Support Team was great to…
John from the Support Team was great to work with. He answered my question in less than 30 seconds and I had the form need to continue processing an export application. Well done and thanks.
While Pdr Filer is a great tool. Customers should be given some type of training before they use the program. There are many features that are not being utilized because I don't how to they work or that they exist.
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