Last updated on
Sep 26, 2025
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First experience was perfect. I'm having difficulty finding the current version of the form I need; specifically, the 2014 Revision of the Standard Agreement for the sale of real estate/Pennsylvania.
Easy to use, a little misleading on the web site "try for free" and then it wants to charge me to save / print, but live chat was quick and the chat agent (Anne) was awesome and provided me a 7 day free trial so I can see if this will be worth the subscription. Hats off to the chat agent, awesome customer service, GIVE her a RAISE! LOL
This has been very helpful. My only problem is a tried to sign up for a monthly membership and I ended up getting charged and receiving a year membership. That part is a bit confusing.
I mistakenly did not cancel the trial…
I mistakenly did not cancel the trial period and was billed for a year's subscription. When I wrote to the support team, they immediately cancelled the subscription with a full refund. Even though the mistake had been mine, there was no lengthy questioning about how it happened or extra surcharges or the like. I very much appreciated their professionalism in meeting my needs.
Overall I'm satisfied
Overall I'm satisfied, however, the edit tool is giving me some trouble. While I can edit, my corrections are not being saved :0(
I like it very much, I think it has great fearures...
I like it very much, I think it has great fearures and it has helped me a lot... so much that I was ready to become a paid user. However, 2 of the last documents I uploaded to the system were cut-off and seriously changed (different format, things missing, etc) the uploaded document did not show as an identical version of the original document and that made me change my mind. I use it for contracts and they need to be exactly as the original document. These are legally binding documents, so because of that, I decided not to continue the service after the free trial ends.
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