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Based on 12500+ reviews
Last updated on Sep 26, 2025

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Good afternoon, I have subscribed to PDFfiller and have even been charged $20 yesterday to use this program, however, when I try to log in, my password isn't recognized. Also, when I try to go back to change anything on my form, I find it time consuming to try to do this.I don't have a lot of spare time at work & I really don't like using the typewriter, because if I make a mistake & find it later.. I can't go back and change it, hence PDFfiller.. It says a msg will be sent to my email, however, I never receive this msg. It's not in my Inbox, Spam or Trash folders. I would like to use this program at work, so I don't have to use a typewriter. Can you help me with this log-in issue? Many thanks, Joyce Durbin From: Notification - PDFfiller <notifications@pdffiller.com> To: jdurbin_99@yahoo.com Sent: Wednesday, October 12, 2016 4:21 PM Subject: [PDFFiller] Thanks for subscribing to PDFfiller [ Do Not Reply ] Hello, Thank you for subscribing to the PDFfiller Monthly Personal plan. Your payment has been successfully processed. Your subscription details are as follows: Username: jdurbin_99@yahoo.com Subscription ID: 4k9cgm Plan Type: Monthly Personal, billed at $20 Next Automatic Renewal: 11/12/2016 You can now enjoy premium PDFfiller features that will enable you to edit, fill, and sign documents, collaborate with others, request digital signatures, eFax, and much more! You can also find documents you may need by searching our library of over 10M documents and fillable forms here. To change your payment information, cancel, or upgrade your subscription, visit My Account. You can review the cancellation and refund policy here or by speaking to our 24/7/365 support team. If you have any questions, please do not reply to this email, and instead please contact support by clicking the Contact Support button below. . Don't forget Download the PDFfiller app to access and edit your documents on the go, anytime, anywhere, from any iOS device. Thank you for choosing PDFfiller! The PDFfiller Team
Joyce
No complaints This app is really user-friendly. It has everything you would expect it to have and more. I never had to google how to do something on this app, every function is there and easy to use.
Y. Mah
Pre Employment Applicaiton I work in HR and needed help with setting up an application to generate the same information such as name, DOB, etc on all pages to save time. Rep Kara was amazing! She was able to use my application and turn it into a pre-fillable form. Kara also provided me instructions on how to set up what I needed.
Millie
Great customer service! I contacted the company when I realized I had signed up for the wrong plan. Within minutes, they replied to my email and refunded me, as well as set me up with the plan that was right for me.
Patty Porter
I love the product and help via chat has been great... I love the product and help via chat has been great but it would be nice to have some training videos to help me get up and running with the product. This is my busy season and it slows me down having to chat for help a video would be so much nicer. Thank you for a great product.
Nicole E.
The features are unmatched and the customer service has been outstanding! Anytime I have requested online support, I have received immediate and very detailed attention to help guide me through any feature, tutorial, description even with the ability to share templates or files and have customer support advise on any possible questions. This is what we've been looking for for all of our fillable forms and for obtaining e-signatures and it's at the best price point for businesses! Very excited to learn and use more of the features with PDFfiller!
Sean H
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