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Sep 26, 2025
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9/15/16: Hard to find blank forms for completion, but questions are covered well by support folks. Default is yearly subscription, but support folks were able to convert to monthly subscription at desired level.
Problem with changing previous form required upgrade to yearly business plan. The erase tool only works with upgraded plans.
Good afternoon,
I have subscribed to PDFfiller and have even been charged $20 yesterday to use this program, however, when I try to log in, my password isn't recognized. Also, when I try to go back to change anything on my form, I find it time consuming to try to do this.I don't have a lot of spare time at work & I really don't like using the typewriter, because if I make a mistake & find it later.. I can't go back and change it, hence PDFfiller..
It says a msg will be sent to my email, however, I never receive this msg. It's not in my Inbox, Spam or Trash folders. I would like to use this program at work, so I don't have to use a typewriter.
Can you help me with this log-in issue?
Many thanks,
Joyce Durbin
From: Notification - PDFfiller <notifications@pdffiller.com>
To: jdurbin_99@yahoo.com
Sent: Wednesday, October 12, 2016 4:21 PM
Subject: [PDFFiller] Thanks for subscribing to PDFfiller [ Do Not Reply ]
Hello,
Thank you for subscribing to the PDFfiller Monthly Personal plan. Your payment has been successfully processed.
Your subscription details are as follows:
Username: jdurbin_99@yahoo.com
Subscription ID: 4k9cgm
Plan Type: Monthly Personal, billed at $20
Next Automatic Renewal: 11/12/2016
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I made a mistake and accidentally…
I made a mistake and accidentally signed up for this service. When I got the bill for $96, I was shocked. I thought it was going to be such a hassle and was so pleasantly surprised. I got a full refund within an hour of writing to them with a very nice note.
Excellent customer service. Keep it up.
Excellent, excellent customer service! I contacted the company because I was charged a subscription fee which I wasn't aware that I had not yet cancelled. The customer service representative called Anna, I believe, immediately informed me that the subscription would be cancelled and an email to that effect was sent to me. I was also informed that my money would be refunded shortly....and indeed, it was returned to my card in 48 hours. Although, I don't have need for their services at this time, I would definitely use them at a later date, should the need arise.
What do you like best?
The ability to login anywhere and get work done while I am in the field
What do you dislike?
I don’t use it every day so sometimes I need the help menu to navigate new documents
What problems are you solving with the product? What benefits have you realized?
The ability to work in the field without carrying a laptop. I can sign documents and send them securely. This mobility allows me the ability to do more work.
I used this one time for squares for a fundraiser and was looking forward to continuing using this service needed for a side job; however, this side job fell through. I thought I had cancelled on March 2, but must have not submitted something. I was charged today. If I could be refunded I would really appreciate it.
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