Last updated on
Sep 26, 2025
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I just started to use PDFfiller and like the ease of completing pdfs, and logical flow of the app! Also love the send fax feature although while it seemed to work well from the desktop app, it seemed to hang when faxing from my galaxy Note 4 (just kept spinning and I had to force stop the app)-- will have to try faxing more to see if it was a device or app issue.
After contacting customer support, I was told that certain web browsers are more compatible than others in completing forms. Once I changed from Mozilla Firefox to Chrome, I was able to complete all fields of the form without problems. But it would have been helpful to publicize this information on your website so that much time was not wasted.
A very useful product, although a bit tricky (complex) to work with. I don't fill out enough PDFs to make a subscription worthwhile, even at the discounted 75%-off rate. Thank you for allowing me to try it!
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At first it seemed hard, trying to figure out how to save the completed document, and to get to the next step of saving the document and sending it by email. But I got it now. Thanks
Over the top excellent customer service
First and foremost i want to express the excellent customer service i received from Daniel yesterday evening to the wee hours of this morning. i couldn't figure out how to correct or update a form and my computer literacy was no where to be found. I ask Daniel to please have patience with me and he went above and beyond my expectations. Daniel not only spent hours on trying to help me figure out the issue he also walked me through how to send him a screenshot of the issue! Not once did i ever feel rushed or uncomfortable especially when i wasn't able to follow his instructions. He not only walked me through fixing the form; he also helped me fill in some fields i was unable to do. The most awesome experience was he stayed on the line with me the entire time!!! This is the kind of customer service that is such a rare commodity and i was blessed enough to be on the receiving end with Daniel. He is absolutely an asset to this company and greatly appreciated.Warmest Regards;Rhonda Wright
Took a little time to figure out how to…
Took a little time to figure out how to do more than one signature on a single document, but the Support Team was helpful and patient with me as I learned.
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