I've used their software and it's extreemly good. But what I liked most about their company was their integrity. Twice our auto renewal popped and most companies would use this as a gotcha moment to take your money. Both times we didn't require the auto renewal they credited within 2hrs of an email. Amazing customer service and great company integrity. Would reccomend to anyone.

Marie from the Customer Support Center worked with me promptly to ensure I received a refund. It is not that I was not satisfied with the program, it provided me with everything I needed to complete my work tasks remotely. However, I am on a limited budget and took advantage of the free trial opportunity. My intention was to cancel my subscription prior to renewal, but unfortunately I experienced a death in the family and was unable to cancel in a timely manner. I noticed the charge on my account today and immediately contacted PDFFiler customer support. Within 10-15 minutes of my request, I received confirmation that I would receive my refund. They were very understanding and accommodating.