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What our customers say about pdfFiller
See for yourself by reading reviews on the most popular resources:
It saved lots of time and energy trying to fiddle with other PDF apps. This one is great! Not only can I download my document and edit it, but what's cool is I can share and send my documents to anyone at any time in a quick and easy manner. It is so convenient!
2018-04-19
This is a remarkable Utility for working with pdf formats. It saves time and contains excellent applications to meet and complete many business tasks.
2019-06-16
What do you like best?
I like the erase tool the best. I find PDF Filler to be much easier to use than Adobe.
What do you dislike?
The only thing I would change about PDF filler (or maybe I just haven't figured it out yet) - it doesn't seem to correct the leveling of the sheet if it was scanned in a little crooked.
What problems are you solving with the product? What benefits have you realized?
PDF filler is making my job a lot easier with forms that I use constantly but that are in PDF format and not Word. No one can read my handwriting, so this tool makes everything I do look legible and professional.
I like the erase tool the best. I find PDF Filler to be much easier to use than Adobe.
What do you dislike?
The only thing I would change about PDF filler (or maybe I just haven't figured it out yet) - it doesn't seem to correct the leveling of the sheet if it was scanned in a little crooked.
What problems are you solving with the product? What benefits have you realized?
PDF filler is making my job a lot easier with forms that I use constantly but that are in PDF format and not Word. No one can read my handwriting, so this tool makes everything I do look legible and professional.
2019-10-07
I have never seen anything like it as it almost talks with you and advise you. loved it and have an issue now I missed som work ro do but was not able to leave so I need to boorrow this for free 48 hours?
2024-10-07
So far so good
So far so good. I like the ease and editable feature for making documents. You can use the pre-made forms and tweak them to your liking.
2022-03-17
They have excellent customer service. recommend highly. My profiles to their were thwarted due to hacked email on my end. Unlike any other online website subscription. ******* has many options and very easy to utilize. ***** ***, ****!
2021-03-05
Handy service. Swift support. I am amazed
Let me share with you my experience frankly. I needed to edit a one single pdf document. Found this service. Registered for a free trial. Edited the document swiftly and smoothly. And forgot about it. Till the moment I received a charge for the yearly subscription. Which, admittedly, is not low at all (though may be reasonable to those who use this service).Anyway, I contacted pdfFiller support team, and I was surprised by both: 1) the fact that they immediately agreed to issue a refund, as it met their policy (I canceled in less than 24 hours, actually, immediately) 2) that even though they told that I will receive the money back within 1-5 business days - I got it within a few minutes. I am perplexed. The only pity really is that I can't afford it
2020-12-23
Good for regular use
It is ok for people who had to fill and significantly higher number of documents regularly. But whoever has one two documents for a month, quit expensive.
2020-06-13
The form was free
The form was free, really free and didn't require me to pay to download my document as other sites do. It was easy to use with instructions provided. I loved the check mark option.
2025-03-16
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What if I have more questions?
Contact Support
How do I increase first contact resolution?
Understand Your Issues and Fix Them. Analyze Customer Contact Behavior to Anticipate Their Needs. Invest in Call Center Software that:: Optimize Your Support Structure. Engage in Total Contact Ownership.
How do you calculate first call resolution?
The total number of calls resolved correctly on the first attempt divided by the total number of calls in a given period of time. The total number of calls resolved correctly on the first attempt divided by the total number of first calls.
What is first call resolution rate?
For a service desk, first contact resolution (FCR) is the percent of contacts that are resolved by the service desk on the first interaction with the customer. For live calls or web chats, this means that the customer's issue is resolved before they hang up the phone or end the chat session.
How do I improve my first call resolution?
Understand Your Issues and Fix Them. Analyze Customer Contact Behavior to Anticipate Their Needs. Invest in Call Center Software that:: Optimize Your Support Structure. Engage in Total Contact Ownership.
What does first contact resolution mean?
Definition of First Call Resolution First-call resolution (FCR) is an important contact center metric and element of customer relationship management (CRM). The term is self-explanatory: a contact center's ability to resolve customer problems, questions or needs the first time they call, with no follow-up required.
How do you calculate percentage resolution?
Formula: (Solved Tickets) / (Tickets Received) x 100 = Resolution Rate. Common uses of Resolution Rate. Important: We advise that when looking into Resolution Rate, you take into consideration the number of Reopened Tickets, because, taken alone, this metric won't tell you the entire story.
Why first call resolution is important?
FCR not only helps gauge customer satisfaction the higher your first-call resolution rate, the more satisfied your customers tend to be and, as a result, drive customer loyalty, but also measures your agents' efficiency and, ultimately, acts as an important factor in contact center profitability.
Why is it important to resolve a customer's issue within the first contact?
Gain Customer loyalty: Resolving customers issues and concerns in the first call goes a long way. Customers feel they are being acknowledged and valued by the organization, eliminating the thought of switching companies. This improves customer retention and repeat businesses.
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