Create Over Payment Record
Note: Integration described on this webpage may temporarily not be available.
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Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
How do you record a customer overpayment?
In the upper-right corner, click the Create menu (+). Select Receive Payment. In the Receive Payment window, choose a customer. Under the Outstanding Transactions section, put a check mark on the invoice you want to pay.
How do you account for customer overpayments?
Create a Billing for the customer. Set the GL account on the billing line to sales or miscellaneous revenue account. Post the billing. Navigate to the cash receipt with the overpayment. Apply the balance of the cash receipt to the overpayment.
What happens if a customer makes overpayments on their account?
An overpayment occurs when a customer account in Quora provides payment for more than the total remaining balance of all posted invoices. The amount the customer has overpaid is considered the overpayment amount.
Can I write off customer overpayments?
Writing off an overpayment. If a customer pays you more than the amount required to pay a debt in full, you can mark the invoice as paid in full and write off the overpayment.
How do you deal with overpayment?
Use a credit balance adjustment to apply the overpayment as a payment to subsequent invoices. Use a negative invoice charge to apply the overpayment as a credit to a future invoice.
Can you write off overpayments?
Write-off Overpayments Sometimes the overpayment is so small, of the client hasn't used the credit, and it's been almost a year, you can write the overpayment off. To do this, you would create a new invoice for the overpaid amount and apply a credit to the invoice so that it can be closed.
What happens if you overpay a bill?
If you overpay your credit card bill, the excess amount will remain on the card as a spending credit, also known as a credit balance, that you can use. Most card issuers list the credit amount as a negative balance on the card.
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