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What our customers say about pdfFiller
See for yourself by reading reviews on the most popular resources:
My experience on line with anything new is always a bit frustrating because of my inexperience. That said I was able to complete my form and print it out in one sitting
2015-04-22
Works great with laptop, but Was time consuming and difficult to work on IPad. Had to switch to my laptop in order to speed up the process and complet the job.
2016-07-24
Works great and has all the features I required. I have found the customer support to be really prompt when I have had inquiries. Definitely going to keep this past my trial period.
2019-04-29
What do you like best?
The hosted forms and e-signatures are an awesome add-on
What do you dislike?
Not a big deal if you're not a developer, but the price of using their API is kind of ridiculous! $149 a month, seriously? Why don't don't you offer a reasonable smaller plan developers trying to accomplish minor things.
Recommendations to others considering the product:
Make it possible in Zapier to send contracts for signing to Send Now, looks more legitimate to clients in my opinion for signing.
What problems are you solving with the product? What benefits have you realized?
Helps me get contracts signed much quicker
The hosted forms and e-signatures are an awesome add-on
What do you dislike?
Not a big deal if you're not a developer, but the price of using their API is kind of ridiculous! $149 a month, seriously? Why don't don't you offer a reasonable smaller plan developers trying to accomplish minor things.
Recommendations to others considering the product:
Make it possible in Zapier to send contracts for signing to Send Now, looks more legitimate to clients in my opinion for signing.
What problems are you solving with the product? What benefits have you realized?
Helps me get contracts signed much quicker
2019-11-05
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I have no complaints about the tool. It is literally a must have in my business
2018-11-24
BEST all-in-one Platform for business and personal use!!!
I am in LOVE with this app!! This platform provides an all-in-one service for a price you just cant beat. Without a doubt the #1 MUST-HAVE business tool that trumps all the rest. They even offer Monthly or Annually subscriptions giving the user some flexibility pricing to choose what suits them best based on their individual or professional needs. Absolutely worth every penny!!
2023-12-27
Its amazing tool for everyone that needs a fast and quick way to manage PDF files, its really helpful! And I needed contact support team and they were nice! I do recommend PdfFiller!
2023-03-01
Nice and helpful software
Pretty good features to fill digitally important documents
Easy to use and helpful to fill documents with secure features
Nothing. I had a good experience using this software
2023-03-01
Easy to use with lots of options
Easy to use with lots of options. Worth the $$ just to make it easier to modify documents, since everything is digital/email these days.
2021-01-13
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What if I have more questions?
Contact Support
How do I increase first contact resolution?
Understand Your Issues and Fix Them. Analyze Customer Contact Behavior to Anticipate Their Needs. Invest in Call Center Software that:: Optimize Your Support Structure. Engage in Total Contact Ownership.
How do you calculate first call resolution?
The total number of calls resolved correctly on the first attempt divided by the total number of calls in a given period of time. The total number of calls resolved correctly on the first attempt divided by the total number of first calls.
What is first call resolution rate?
For a service desk, first contact resolution (FCR) is the percent of contacts that are resolved by the service desk on the first interaction with the customer. For live calls or web chats, this means that the customer's issue is resolved before they hang up the phone or end the chat session.
How do I improve my first call resolution?
Understand Your Issues and Fix Them. Analyze Customer Contact Behavior to Anticipate Their Needs. Invest in Call Center Software that:: Optimize Your Support Structure. Engage in Total Contact Ownership.
What does first contact resolution mean?
Definition of First Call Resolution First-call resolution (FCR) is an important contact center metric and element of customer relationship management (CRM). The term is self-explanatory: a contact center's ability to resolve customer problems, questions or needs the first time they call, with no follow-up required.
How do you calculate percentage resolution?
Formula: (Solved Tickets) / (Tickets Received) x 100 = Resolution Rate. Common uses of Resolution Rate. Important: We advise that when looking into Resolution Rate, you take into consideration the number of Reopened Tickets, because, taken alone, this metric won't tell you the entire story.
Why first call resolution is important?
FCR not only helps gauge customer satisfaction the higher your first-call resolution rate, the more satisfied your customers tend to be and, as a result, drive customer loyalty, but also measures your agents' efficiency and, ultimately, acts as an important factor in contact center profitability.
Why is it important to resolve a customer's issue within the first contact?
Gain Customer loyalty: Resolving customers issues and concerns in the first call goes a long way. Customers feel they are being acknowledged and valued by the organization, eliminating the thought of switching companies. This improves customer retention and repeat businesses.
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