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I appreciate the ease of using this program. It is very easy to work around. I am enjoying using it. This is my first year doing tax forms on line and I must say, I don't know what took me so long.
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2015-03-16
I was desperately trying to edit a pdf copy of the P&S and we could not convert it to a Word document. Finding your website where I could make edits to the form, made my life a whole lot easier. However, I work for a law firm and we normally do not have to do these types of documents. So I am afraid I will have to cancel once the document is finalized. At least, I will keep your website as a place to go to if there is a future need. Could you please cancel my membership after the 30 days I already paid? Thank you.
2016-06-16
I like to use PDF filler.com because I can fill the entire form on the computer, except the places where I need to sign it. Also, it has an option to fill the form on the computer or print it out with blank spaces which I can fill it out manually with a pen. Finally, I only pay for the program as long as my subscription is active.
2017-06-20
I've had a great experience using PDFfiller. Sometimes, I have single forms to complete, and I forget that I have the service. It's user-friendly. I need to make time to do a tutorial to learn more uses. Also, once I become better familiar, I'll be able to make referrals to sign-up for PDFfiller!
2018-08-17
I am having an awesome experience
I am having an awesome experience. I am thankful to this company for providing this service online for small infrequent projects.
2020-02-20
Used this program to fill out documents…
Used this program to fill out documents while purchasing my house and it was an absolute life saver! I could fill out forms on my breaks at work and being able to use it on my phone was a real asset during covid
2021-07-23
I had an occasion to need a form filler on a ***. I found PDFfiller online and tried it with a trail. It did exactly what I had wanted and it was easy to use. I guess I forgot to cancel the trial so it did go into an annual charge. I dont need a *** form filler on an ongoing basis. When I saw the annual charge on my ****** account I called immediately. I explained what happened and they immediately said they would close the account and refund my money. No hassle just very polite support person and efficient. Should I ever have an ongoing need of a *** form filler I will absolutely buy PDFfiller. It works and they believe in customer support. A rarity today.
2021-07-03
I teach 3rd grade and most of the resources and district...
I teach 3rd grade and most of the resources and district resources are in PDF or Doc Hub format. This does not allow my students to fill these kinds of worksheets out online. That was a problem until now. PdfFiller is saving me time and effort in preparing lessons for my students.
2020-09-06
Great website!!
So far I love this service! Only had some tech issues yesterday and they were addressed quick by your tech support. I love the layout, it's very easy to navigate, and the editing options on the top bar also make it super easy to check, sign, and type just about anywhere in the document. I love it!
2020-05-05
Pack Us Contact Resolution Feature
The Pack Us Contact Resolution feature streamlines your customer service interactions by efficiently solving queries and issues. This tool enhances the way you connect with your customers, ensuring their needs are met promptly and accurately.
Key Features
Real-time issue tracking
Centralized communication hub
Automated follow-up reminders
Customizable templates for responses
Detailed reporting and analytics
Use Cases and Benefits
Resolving customer complaints quickly
Managing high volumes of inquiries efficiently
Enhancing team collaboration for better service
Reducing response time, leading to higher satisfaction
Gathering insights to improve service quality
By implementing the Pack Us Contact Resolution feature, you effectively address common customer service challenges. You create a smoother experience for both your team and your customers. With streamlined communication, automated reminders, and insightful analytics, you foster a culture of responsiveness that leads to lasting customer loyalty.
For pdfFiller’s FAQs
Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
What if I have more questions?
Contact Support
How do I increase first contact resolution?
Understand Your Issues and Fix Them. Analyze Customer Contact Behavior to Anticipate Their Needs. Invest in Call Center Software that:: Optimize Your Support Structure. Engage in Total Contact Ownership.
What is first contact resolution?
Definition of First Call Resolution First-call resolution (FCR) is an important contact center metric and element of customer relationship management (CRM). The term is self-explanatory: a contact center's ability to resolve customer problems, questions or needs the first time they call, with no follow-up required.
What is first time resolution?
In customer relationship management (CRM), first call resolution is properly addressing the customer's need the first time they call, thereby eliminating the need for the customer to follow up with a second call. Talk time (the average time an agent spends on each call) is a common call center performance metric.
How do I drive my first call resolution?
Ask the customer if the problem has been resolved. Post-call customer satisfaction survey. Give your staff the authority they need. Have I resolved your issue? Conduct a contact driver analysis across teams. Cross-train agents. Capture the 'No's. Drive down customer effort.
How do you calculate FCR?
Calculating FCR is as simple as taking the total amount of feed consumed by the flock and dividing it by the amount of weight gained or the number of eggs produced. In other words, FCR equals input divided by output.
How can I improve my call flow?
Optimize your Homepage. Think about call redirection before voicemail. Take care of your audio files. Make your DTMF menus easier. Adapt your Call Flow to your opening hours.
Why is Call Flow important?
Configuring your call flow is an important part of utilizing the features that your phone service provides you. Utilizing your call flow effectively can be hugely beneficial by saving you both time and resources and by helping provide a positive customer experience.
How do you make a call flow?
Under Profile, select Tracking, Phone Calls. When the Phone Calls drop down opens, select Call Flows. 2At the top of the page, select + Add Incoming Call Flow at the top of the page. 3Select Basic Dial for a simple call flow that plays a greeting message to your caller and connects them to a recipient.
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