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What our customers say about pdfFiller
See for yourself by reading reviews on the most popular resources:
This has been very helpful and affordable. Please make sure that my credit card is only charged one time. Initially, the processing would not accept my card and I have entered this card for the same Monthly subscription approx 3x's. Please make sure that only one monthly fee of19.99 is charged to may account. I am not in aposition right now for excessive billing. I am looking forward to this being a valuable working tool for my Business. Thank you
2014-10-30
I love the site, I don't like all of the pop ups though! I constantly have to click out of the pop ups when opening a new form. That is my only complaint! But, all in all, I love this site and it helps me be more efficient.
2015-10-14
PDFfiller has made my drafting so much easier, since I can now easily convert a PDF to a document I can edit rather than having to recreate it from scratch.
2019-01-17
What do you like best?
You can easily delete or add to the document.
What do you dislike?
Price - I find the product too expensive.
What problems are you solving with the product? What benefits have you realized?
I work most of my documents with PDF Filler.
You can easily delete or add to the document.
What do you dislike?
Price - I find the product too expensive.
What problems are you solving with the product? What benefits have you realized?
I work most of my documents with PDF Filler.
2019-02-11
What do you like best?
What I like best about PDFfiller is that it allows me to edit and save protected .pdf files.
What do you dislike?
I dislike the search function for documents and the fact that it takes a little while for the program to open and save a document.
Recommendations to others considering the product:
If you work in the legal field purchase this software.
What problems are you solving with the product? What benefits have you realized?
The biggest problem that PDFfiller has done for me is that it allows me to edit protected pdf files. One of the greatest benefits is that .pdf saves all of my work for me.
What I like best about PDFfiller is that it allows me to edit and save protected .pdf files.
What do you dislike?
I dislike the search function for documents and the fact that it takes a little while for the program to open and save a document.
Recommendations to others considering the product:
If you work in the legal field purchase this software.
What problems are you solving with the product? What benefits have you realized?
The biggest problem that PDFfiller has done for me is that it allows me to edit protected pdf files. One of the greatest benefits is that .pdf saves all of my work for me.
2020-02-05
Helpfull
Editing in pdf
This app is very helpfull for me on daily work .
Thanks to team
Addition and edit is not as per previous found always different found
2019-03-13
The initial setup went smoothly. Once I figured how to save the documents with the correct name after duplicating the original form, I had no problems.
2024-06-13
Just what we needed for our business
Just what we needed for our business. We loved the fillable forms and cloud storage, really useful and support line was very helpful
2022-11-16
Is there a way that 1 page can be…
Is there a way that 1 page can be flipped? sometimes there are documents that are written horizontally and there is no way to fill it in unless the sheet is rotated. If there is no way to do this then it should be. That is why one star is missing. otherwise great.
2020-09-11
Revise Contact Resolution Feature
The Revise Contact Resolution feature offers a smart approach to managing customer interactions. This tool allows you to track, analyze, and enhance the outcomes of your communication with customers, ensuring clarity and consistency in every interaction.
Key Features
Automatic tracking of customer interactions
Easy integration with existing systems
User-friendly dashboard for quick insights
Customizable reporting for targeted analysis
Training resources for effective usage
Potential Use Cases and Benefits
Improve customer service by resolving issues faster
Enhance team collaboration through shared insights
Analyze trends in customer concerns for proactive solutions
Support training initiatives with clear resolution examples
Track performance metrics to drive accountability
This feature addresses the common challenge of inconsistent contact resolutions. By utilizing real-time data and insights, you can steer conversations effectively, ensuring that your team meets customer expectations. With the Revise Contact Resolution feature, you empower your organization to foster better relationships with customers, leading to improved satisfaction and loyalty.
For pdfFiller’s FAQs
Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
What if I have more questions?
Contact Support
How do you improve first call resolution?
Find common issues for delayed resolution. Use segmentation to filter common issues. Take more off of a customer's plate. Measure FCR performance. Avoid transfers as much as possible. Use FCR to improve your overall customer satisfaction. Be in it for the long-haul.
What is first contact resolution?
Definition of First Call Resolution First-call resolution (FCR) is an important contact center metric and element of customer relationship management (CRM). The term is self-explanatory: a contact center's ability to resolve customer problems, questions or needs the first time they call, with no follow-up required.
What is first time resolution?
In customer relationship management (CRM), first call resolution is properly addressing the customer's need the first time they call, thereby eliminating the need for the customer to follow up with a second call. Talk time (the average time an agent spends on each call) is a common call center performance metric.
How do I drive my first call resolution?
Ask the customer if the problem has been resolved. Post-call customer satisfaction survey. Give your staff the authority they need. Have I resolved your issue? Conduct a contact driver analysis across teams. Cross-train agents. Capture the 'No's. Drive down customer effort.
How do you calculate FCR?
Calculating FCR is as simple as taking the total amount of feed consumed by the flock and dividing it by the amount of weight gained or the number of eggs produced. In other words, FCR equals input divided by output.
How can I improve my call flow?
Optimize your Homepage. Think about call redirection before voicemail. Take care of your audio files. Make your DTMF menus easier. Adapt your Call Flow to your opening hours.
Why is Call Flow important?
Configuring your call flow is an important part of utilizing the features that your phone service provides you. Utilizing your call flow effectively can be hugely beneficial by saving you both time and resources and by helping provide a positive customer experience.
How do you make a call flow?
Under Profile, select Tracking, Phone Calls. When the Phone Calls drop down opens, select Call Flows. 2At the top of the page, select + Add Incoming Call Flow at the top of the page. 3Select Basic Dial for a simple call flow that plays a greeting message to your caller and connects them to a recipient.
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