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PDFfiller was intuitively simple to use in creating an important document. I had difficulty erasing some text I accidentally superimposed onto my document and the recipient who ultimately got the PDF I created could not open it. Also disappointing was the fact that I didn't realize I had to pay a tidy subscription price until after I completed my document and tried to send it off (and save it). That all led to an initially horrible review.
But, I have to say that my experience with PDFfiller and Elie, the rep I dealt with, revised my entire experience. Not only did Elie help resolve the problems in a very timely fashion, I received a refund! PDFfiller seems dedicated to provide the user an efficient product and the customer service is the best I've seen with any internet-based business. Elie is a great ambassador for the business and she really follows through with her promises! I never expected that. They are also going to revise some aspects of the user interface to ensure proper notice of expense and conditions of subscription. I will certainly use PDFfiller in the future!
2015-06-08
I'm getting used to it. When I was working (I'm retired now), I used Adobe Acrobat frequently, but now that I'm retired, I don't have the cash-flow luxury to own a version of Acrobat. So PDFfiler fits the bill most of the time. I'd have to say that I'm very pleased with the product.
2018-03-20
the user interaction could be a little better, for example I don't like that when I'm on the Mybox tab, once I open a file and close it I keep getting directed to the dashboard. So I have to keep clicking back to the Mybox. Otherwise, great product! :)
2018-07-26
I was very pleased with the user friendly nature of PDFfiller. I had a situation where a documented needed to be sent ASAP, and everything went precisely as planned without minimal effort.
2018-12-20
Easy to navigate and work with, I needed certian form that I was having trouble finding.
Lo and behold I checked PDFfiller and there they were. I was able to fill out the forms and use
them in my VA disability claim
2019-09-23
What do you like best?
I like the ease to update a document quickly and effectively.
What do you dislike?
I wish that it was more intuitive I.e. when I erase something, ask what I’d like to do next and learn my behavior.
What problems are you solving with the product? What benefits have you realized?
I’m able to fix mistakes on PDFs that have already been executed.
I like the ease to update a document quickly and effectively.
What do you dislike?
I wish that it was more intuitive I.e. when I erase something, ask what I’d like to do next and learn my behavior.
What problems are you solving with the product? What benefits have you realized?
I’m able to fix mistakes on PDFs that have already been executed.
2020-02-05
Great great customer service
Great great customer service! Understanding and immediately resolving my problem! Even contacting me twice when I missed the first email!
2022-06-06
i app works well once you find the form you need. I'm having a problem creating new forms or updating existing ones with new information while saving the old ones.
2022-05-20
I like everything except when filing in…
I like everything except when filing in the forms the lines do not automatically wrap to the next line. I have to know to stop and manually go to the next line, Maybe that could be fixed. Also, when I tried to share the completed to form via email; nothing was received by the recipient. Only via fax did information get received.
2021-08-19
Separation Contact Resolution Feature
The Separation Contact Resolution feature offers a streamlined approach to manage and resolve customer inquiries efficiently. By focusing on clarity and responsiveness, this feature enhances your customer service capabilities.
Key Features
Centralized inquiry tracking for easy management
Automated responses for common questions
Detailed reporting on contact resolution metrics
Customizable workflows to fit your business needs
Integration with existing customer relationship management systems
Potential Use Cases and Benefits
Helping support teams respond to customer issues faster
Reducing response times and increasing customer satisfaction
Improving overall team efficiency through automation
Tracking resolution metrics to identify areas for improvement
Ensuring consistent communication with customers
By implementing the Separation Contact Resolution feature, you can address customer concerns promptly and clearly. It simplifies the management of inquiries, ensuring your team can focus on resolving issues rather than getting bogged down in administrative tasks. With detailed reporting and customizable options, you can continuously improve your processes and enhance customer relationships.
For pdfFiller’s FAQs
Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
What if I have more questions?
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How does separation mediation work?
Mediation is a process for resolving disputes where those in dispute meet with a third party who helps them to negotiate an agreed resolution. Family mediation is a free service which we provide to help to separate couples and parents whose relationship has broken down to negotiate their own agreement.
What happens in a mediation?
Mediation is when a neutral third party called a mediator works with each party in a lawsuit to reach a compromise before going to trial. The mediator helps the parties to reach a compromise. The mediator points out issues in the case or areas of weakness and benefits of settling.
What can I expect from a mediation?
The Role of the Mediator's job is to help the disputants resolve the problem through a process that encourages each side to: air disputes. Identify the strengths and weaknesses of their case. Understand that accepting less than expected is the hallmark of a fair settlement, and.
What are the 5 steps of mediation?
There are essentially 5 steps to a successful mediation. They are comprised of the introduction. Statement of the problem. Information gathering. Identification of the problems. Bargaining. And finally, settlement.
What is the process of mediation?
Mediation is an informal and flexible dispute resolution process. The mediator's role is to guide the parties toward their own resolution. Through joint sessions and separate caucuses with parties, the mediator helps both sides define the issues clearly, understand each other's position and move closer to resolution.
How long after mediation do you get your money?
As we mentioned before, most injured victims receive their settlement funds within about six weeks from the end of negotiations. However, additional delays can happen.
How long does divorce through mediation take?
Every case is different, but the average case usually takes at least three to four two-hour mediation sessions, spread out over at least a month or two. More complex cases can take four to six months to complete.
How do I get through divorce mediation?
Agree to mediate. Divorce mediation is voluntary in most states. Do your homework. Set goals. Think about your kids. Research mediators before you hire.
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