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Your service is amazing and I spoke with the kindest gentleman who so graciously helped in my time of need. Ray I believe was the representatives name. I am unemployed single mother of 2 boys going through a nightmare of a custody battle with my x husband. I was confused and distraught and having trouble finding fillable forms online. Ray was my angel. Promote him! Exlnt.customer service skills. Thank You Ray, Kristi Waters

With the exception of the scam you have going to get people to sign up for your service... (i.e., On a holiday I came into my office to get work done quickly so I could then spend time with my family. I was soo pleased with your service as it let me upload a document and seamlessly edit it for 2 hours and the peace of mind that everything was working properly as your program continually provided feedback saying that 'all changes have been saved'. Then when I finally finished, after triple checking my work and feeling thrilled that I could go celebrate the holiday and be with my family, I selected the big bright button that says, Done!. And only THEN, after 2 hours of work, did you tell me, there is an error and I need to sign up for your program. You should be ashamed of yourselves. I was so excited to tell other people about your program and how well it works. After being scammed, ripped off in terms of money and precious time, I won't be telling anyone about your service. If you prefer to keep me as a happy customer, perhaps you will find a way to make up for this inconvenience (e.g., give me a discounted membership, upgrade my membership, some other kind gesture?) and correct this misunderstanding that you are covertly enticing people to use your program with an inconsiderate scam. I'd love if you followed up with me about this survey. Thank you. Sarah

Product is really good, but customer service is great. I had an issues with printing after spending a couple of hours editing a documents and quickly became frustrated. I contacted customer service, they responded within a few hours with a solid solution that worked.

I have tried numerous .pdf fillers and for managements applications and PDFfiller is the best I have ever used. I strongly recommend it to anyone looking for a reliable application.

easy to use...but...make so forms can be shrunk so they aren't huge all the time when open, when they are huge and cannot be shrunk it can give you a headache...templates for forms ( or any often-used form) should stay at the top, to find them easy, instead of sinking down the list...you have to hit at least 5 buttons to print, and that is horrible...

Quick and easy editing features. Not sure how to utilized the signing of documents feature, but will figure it out. I also would like to delete old docs no longer needed. An online class for the software use would be appreciated.