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What our customers say about pdfFiller
See for yourself by reading reviews on the most popular resources:
Good so far; expensive, however, AND when I agreed to your discounted one year offer when I intended to cancel after one month, I didn't realize the sum offered was in addition to the $20 one month fee, so it didn't turn out to be such a great deal after all. I was canceling, because I honestly don't see myself using this much more if even ever again. However, for the discounted rate (WITHOUT the $20 added in), I thought 'why not?' I am going to evaluate over the next couple weeks to see if I really DO want to continue a subscription, discount or otherwise.
2016-04-15
I am able to find everything that I need with running my Bookkeeping Tax Prep business from T4's to GST remittance. The price is a great price as I am a small business, it is affordable to small businesses. I am glad that I found this and look forward to using it for a long time.
2020-02-15
What do you like best?
It is very user friendly, I love that I can easily access all my doc and change them if needed
What do you dislike?
I wish you could change the text that is on the original document
What problems are you solving with the product? What benefits have you realized?
Neater entries on pages
It is very user friendly, I love that I can easily access all my doc and change them if needed
What do you dislike?
I wish you could change the text that is on the original document
What problems are you solving with the product? What benefits have you realized?
Neater entries on pages
2019-05-21
Makes PDF files easy to manage!
It makes it easy for our employees to attain and manage pdf files on the go. It saves every time and is easily accessible.
There are times when it takes a few times to bring up the document. This may just be an internet issue on my end.
2018-12-08
I simply just love it....
I can use it on the GO and there is no need for me to have a printer.
It's very easy to use and I can just access anywhere, All I have to do is simply just fill it out, save it and email it.... Who needs a printer.
2017-11-14
Really Great Software
I like that it's easily to fill in pdfs and also create fillable pdfs.
I don't like that there aren't many support options available.
2021-12-10
I made a mistake and accidentally…
I made a mistake and accidentally signed up for this service. When I got the bill for $96, I was shocked. I thought it was going to be such a hassle and was so pleasantly surprised. I got a full refund within an hour of writing to them with a very nice note.
2021-08-10
What do you like best?
Very easy to use, very friendly, many options
What do you dislike?
That doesn't give you the option to save a file to a different folder in your computer
What problems are you solving with the product? What benefits have you realized?
Re-entering information or missing information, adding signatures
2021-02-16
I am truly satisfied with this…
I am truly satisfied with this service,all day long I have been trying to send one page,just one page to another person,and I could of not do it with any other pdf service,but with this one. Thank you pdfFiller for you have made my day so much easier. Thank you,keep up the good work. Oh,if anyone should ask,I would certainly recommend them your service.Yours Truly: Jorge Gutierrez
2020-05-06
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What if I have more questions?
Contact Support
How do you run a support desk?
How to Set Up Your Help Desk in 5 StepsDecide What Support Your Desk will Deliver. Determine Your Help Desk's Staffing Needs. Define Your Priorities. Create Canned Responses or Knowledge Base. Track & Improve on Key Metrics. Utilize Help Desk Software. Pay Attention to Features & Ticket Assignment Rules. More items•Nov 21, 2019
How can I improve my help desk?
Improving Help Desk Performance in 12 Stepfather the Right Metrics. Define Your Goals. Train Your Help Desk Employees. Create a Self-Service Portal and a Service Catalog. Collect Performance Feedback. Opt for a Reward-Penalty Approach. Teach Your Help Desk Staff to Channelize Work. Inform Your Customers. More items•Dec 13, 2019
How would you improve customer experience with IT help desk?
Now we understand what a help desk is, it's time to figure out how to make the best use of it to boost customer experience. Encourage quick responses. Resolve recurring problems. Create self-service content. Invest in helpful technology. Track and improve your metrics. Oct 26, 2020
How can I make my help desk better?
So, without further ado, let's look at the 12 proven ways to improve your help desk performance! Gather the Right Metrics. Define Your Goals. Train Your Help Desk Employees. Create a Self-Service Portal and a Service Catalog. Collect Performance Feedback. Opt for a Reward-Penalty Approach. More items•Dec 13, 2019
How do I improve my help desk response time?
8 Ways to Ramp Up Help Desk Response TimesAcknowledge, acknowledge, acknowledge. Set an accurate expectation. Deliver on expectation. Communicate even if you have nothing to communicate. Track all activity. More items•Dec 6, 2010
How Can Help Desk improve communication?
Be A Better Listener Pay close attention to the caller and repeat back important details to make sure you fully understand the issues at hand. Simply doing this will let the caller know you have been listening, understand the issues, and the importance of getting them resolved in a timely manner.
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