It is sometimes difficult to understand how to use the different functionalities. Your "how to" guides focus on "push this button, then this" but are not focused on the end product (i.e. " how do you create a XXXX")

What do you like best?
Easy way to sign documents and convert forms into different formats.
What do you dislike?
The search functionality on the ipad app is poor.
Recommendations to others considering the product:
do it.
What problems are you solving with the product? What benefits have you realized?
I can communicate with my office staff by easily "sharing" the forms online and they can easily e-fax forms elsewhere.

I had an issue that customer service… I had an issue that customer service handled quickly and professionally. I was very impressed! I highly recommend working with this company they have excellent customer service.

This product is fantastic! It is an easier way to scan in documents that need information changed often. We have made them templates. It allows us to change already printed documents and keep the professional look. It is an easier way to share templates with others on the team. The ease of use and the price. The software is almost intuitive, so that almost anyone can use it without spending a lot of time. It has all the functions that get the job done. The printing of documents requires having adobe for us. We have found that printing straight from the website, often does not print in full size. We have to save as PDF and then print. You can make it work, but it takes longer.

The site was a little bit slow The site was a little bit slow, but it had tons of useful features, and I found the user interface much more intuitive than Adobe reader. I'd recommend it to anyone.

I received pdf's from an online class that the asked me to print out, complete, scan back. I just did not want to print mostly but the entire process ... you know. pdfFiller helped out a lot, especially with the symbols (might want to add music notes).