Customer support was top notch. They resolved my print issues with my form. The reason I did not give it 5 stars and would not recommend is that I Googled for a form to fill out for a US Passport. I didn't expect to find one i could fill in on line. What was not apparent was that ONLY AFTER SPENDING 30 MINUTES FILLING OUT THE FORM did I find out I had to pay $20 to print, save, fax, email or share the form. Customer service was great, but did not want to sign up for a monthly pdf service or pay $20 for 1 form.

It is intuitive, easy to use, provides adequate help for new users requiring guidance, and provides flexible outlets for PDF use. On the down side, I do not require a secure connection for my PDF work, and the lag in loading and saving my changes & files is distracting and unpleasant.

I find it so much easier to edit documents, and save for later. Being able to share and easily find them. As well as changing page lay outs for presentations too.

The software if very intuitive. No wasted time trying to figure out how to use the software. Not having to update the software periodically or pay high Adobe license costs. Drag & drop features and drop down menus work flawlessly. I can have a colleague use the software and not have to explain how to use it. May be thatI haven't had time to really look at this, but I find that I have a lot of information in my main folder. Intuitive or simple organization structure would be nice. I'm usually in and out of there to get what I need done, but I did have to search a few times and thought I needed to clean up that home screen.

Used to convert images into fillable forms for custom label making We used this software to create a fillable form from an image, and ultimately the form was printed as a custom label. These labels were used for organizing incoming shipments of samples in a research lab. The online software was very convenient to use, since no downloads were required. The form was very easy and quick to create, and very easy to share once completed. A 10 minute solution has saved invaluable time in our lab. My favorite feature was the ability to add custom fillable fields to an image. There were lots of options: text, drop-downs, radio buttons, etc. that you could customize and drop anywhere on the form that you wanted. There was a bit of a learning curve to creating new forms and saving them. I wasn't sure where exactly to go to retrieve forms I had already started on. Once I got the hang of it, though., it was pretty easy to manage.

Kara was wonderful in helping me… Kara was wonderful in helping me resolve my billing issue. Very prompt and helpful responses and we really enjoy the PDFFiller program.