It is intuitive, easy to use, provides adequate help for new users requiring guidance, and provides flexible outlets for PDF use. On the down side, I do not require a secure connection for my PDF work, and the lag in loading and saving my changes & files is distracting and unpleasant.

Seems user friendly for the most part. It would be nice if the documents could be automatically opened in Drive without all of the signing in process each time

Does what I need, completing the use of PDF government forms that are professional and easier to complete, greatly aiding in their correct processing.

What do you like best?
The dashboard is well laid out and intuitive. It is easy to figure out the functions of buttons without referring to FAQ.
What do you dislike?
There is a little bit of a disconnect when saving your file, it's not always easy to figure where it is being saved.
Recommendations to others considering the product:
Start out with the trial. I think you will be impressed enough to purchase.
What problems are you solving with the product? What benefits have you realized?
For us it has eliminated the need to download, then print a document, fill out the blank fields, then scan it and email it to the requestor.

Very easy to use. Able to locate any forms that I needed Not having to use type text of IRS forms. Ease of Use. Ability to locate any forms that I needed. Ease of transferring to file and in printing the forms. The T appearing for typing text when I do not want it. I have not other cons. I have enjoyed working with this software and have not run into problems.

This is a great company This is a great company. They offer excellent customer service. When I need them I won't hesitate to do business with them in the future.