Two main issues I have with PDF: 1) not being able to change the names on the forms, 2) easily finding a form to download to My Forms (referring to Acord forms mainly, you would think your company would have a direct link to Acord forms draw from)

It is easy once you know where to find what you are looking for! That is why I appreciate the on line connection 24/7. They know their product and waste no time getting you the answer so you can complete the task at hand.

I've only used it a few times, but I think that I might be using it more over the next couple of years, as my daughter finishes high school and goes through the college application process! She's also on a couple of sports teams which require the same forms every year; it will be nice to have the info already entered and just modify some dates!

What do you like best?
Allows unlimited potential to edit virtually any document and send it electronically or conventionally. This software is a time saver/life saver.
What do you dislike?
The drawback. The Eraser tool. This tool could use some work as far as the shape of the tool. The option to be circular as well as the normal shape would be of great assistance when editing. A competitor of yours, sorry to mention uses an eraser too that is amazing and I have thought of switching simply for access to the editing qualities of that software. It allows for the one time purchase of their software and I would not pay monthly fees to maintain it either.
Recommendations to others considering the product:
Try out the product and use it!! See what you are missing!!
What problems are you solving with the product? What benefits have you realized?
The editor allows our office to clean up and mark up documents received in our office such as lease agreements or forms attached to a policy which either enhance or negatively impact the clients coverage from year to year. We directly not on those forms in our proposals during renewal negotiations so the client has specifically seen and reviewed how the coverage impacts their insurance needs.

Help me get a deliverable done in time I've only used it for 30 minutes or maybe an hour but it has helped me merge a bunch of PDFs that I was having issues with and needed t get dne iin time for a contract delivery.

I mislead them on my intentions for the service level that I required. Once I brought it to their attention, I answered 3 questions; and the matter was immediately resolved. Outstanding customer service comms. !!!