I was very upset that I wasn't told I'd have to pay until after I'd edited a very long file, but customer service gave me 30 days free when I brought this to their attention.

I found the system complicated for someone not very experienced with computers. I still do not know how to find, on your system, the forms that I have completed. Where are they? How do I save them to my computer? I will keep working to find the answers.

I am a new user. It seems to provide all that I need to prepare my contracts. So far so good. But I am having a printing issue with my first contract.

The one time I used helped they… The one time I used helped they actually helped. The other service I tried to use before this one, I couldn't get any help.

It took a while to get used to and I had to have several chats with tech support over several weeks. I subscribed, but I still ended up with a free account that I had to get them to delete. I had to check my login box to ensure I was in my subscription account.

Paul was quick and decisive in his… Paul was quick and decisive in his resolution, seemed very knowledgeable about the services considering the short time it took him to action my request. Glad I got him.